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Paxar 9416 XL manual Troubleshooting

Models: 9416 XL

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T R O U B L E S H O O T I N G

8

This chapter explains how to

print test labels

reset the printer

call Technical Support.

This chapter also provides explanations of your printer’s errors. The errors are classified by type and are listed in order. If you have trouble loading supplies or performing maintenance, refer to your Equipment Manual.

Follow the directions provided with the error description to correct the problem. If you cannot clear an error, turn off the printer, wait several seconds and then turn on the printer. Call Technical Support if you receive any error message not listed in this chapter.

If a formatting error occurs, the label prints; but data may be missing.

Troubleshooting 8-1

Image 123

Paxar 9416 XL manual Troubleshooting

Contents

Monarch 9416 XL Printer Canadian D.O.C. Warning Getting Started Ta b l e o f C o n t e n t sPage Table of Contents Printing Iv Table of ContentsPage Vi Table of Contents Page Viii Table of Contents O u t T h i s M a n u a l T T I N G S TA R T E DF o r e Yo u B e g i n E a t i n g a n M P C L I I F o r m a t P a c k e t2Getting Started Type the following bar code data Type the following constant text fieldType the following bar code field Type the following text fieldA r t i n g w i t h a D e s i g n T e r m i n i n g t h e P r i n t a r e a T e r m i n i n g F o r m a t C o n t e n t sI n g S u p p l y L a y o u t G r i d s A w i n g R o u g h S k e t c h e sField Type Description Examples N s i d e r i n g F i e l d Ty p e sL l i n g i n t h e F o r m a t Wo r k s h e e t N s i d e r i n g F o n t sT e r c h a n g i n g P a c k e t s I n g t h e F o r m a t Wo r k s h e e tN F I G U R I N G T H E P R I N T E R I n g P a r a l l e l C o m m u n i c a t i o n s T t i n g C o m m u n i c a t i o n P a r a m e t e r sI n g M P C L I I C o n v e n t i o n s C L I I P u n c t u a t i o n‘comment‘ A n d a r d S y n t a x G u i d e l i n e s I n g O n l i n e C o n f i g u r a t i o n Pa c k e t s Syntax 6Configuring the PrinterN f i g u r a t i o n S y n t a x G u i d e l i n e s K i n g P r i n t a d j u s t m e n t sF i n i n g t h e S y s t e m S e t u p Pa c k e t Syntax I,A,powupmode,language,sepon,slashzero, symbolset pSyntax I,B,supplytype,ribbonon,feedmode, supplyposn p F i n i n g t h e S u p p l y S e t u p Pa c k e tContrast,printadj,marginadjust F i n i n g t h e P r i n t C o n t r o l P a c k e tSpeedadj,phwidth p Cursym,secondary,decimals p 1,1,2 p Def. ch ANSIcd,string1,string2 p?E?~123~044~034~124~125~126~094 p S e t t i n g C o n t r o l C h a r a c t e r sExample I,F,3,1,0,0,1 p I n g I m m e d i a t e C o m m a n d s A b l i n g I m m e d i a t e C o m m a n d sN d i n g I m m e d i a t e C o m m a n d s DD or E a r i n g P a c k e t s f r o m M e m o r y Clears Format #1 from volatile RAM 18Configuring the PrinterSyntax W,font#,action,device,datalength,datarec ord p I n g t h e F o n t Pa c k e tM,R p Number of bytes free, Number of bytes used p 20Configuring the PrinterL o a d i n g F o r m a t H e a d e r I n f o r m a t i o n Selects format1 and returns the following to the host Selects all formats in memory and returns the followingF I N I N G F I E L D S Width,name p F i n i n g t h e F o r m a t H e a d e rFormat Header begins a format file Format#,action,device,measure,lengthT5. row F i n i n g Te x t F i e l d sFonts 15 through 18 are only for 300 dpi 4Defining FieldsLine field Line field not Blocked out by Example T,2,10,V,250,80,0,1,1,1,B,C,0,0,0 p Each bar code field requires a separate definition F i n i n g B a r code F i e l d sB4. fix/var 8Defining FieldsEnd-Justified Fields Left/Center/Right-Justified Fields Balanced FieldsUpce +5 10Defining FieldsDots/mils Available 3 D P I D e n s i t i e s3 a n d 3 0 0 D P I D e n s i t i e s 12Defining Fields0 D P I D e n s i t i e s 14Defining Fields Example B,3,12,V,150,70,1,2,80,7,L,0 p Wid mag,color,alignment,char rot F i n i n g C o n s t a n t Te x t F i e l d s16Defining Fields Row,column,gap,font,hgt magFonts 15 through 18 are only for 300 dpi 18Defining Fields See Appendix C, Symbol Sets/ Code Pages for more information20 p F i n i n g N o n P r i n t a b l e Te x t F i e l d sField Data Field Type Field#,# of char pVectors F i n i n g L i n e F i e l d sN e Ty p e s SegmentsL5. angle If Using Segments 22Defining Fields F i n i n g B o x F i e l d s999 Example Q,240,80,270,130,3, p F I N I N G F I E L D O P T I O N S 2Defining Field Options P l y i n g F i e l d O p t i o n sM b i n i n g F i e l d O p t i o n s S t r i c t i o n sFixed char p T i o n 1 F i x e d D a t aStart,copy code p T i o n 4 C o p y D a t a4Defining Field Options Src fld,src start,# to copy,destB F i e l d s R g i n g F i e l d s30,L/R,character p T i o n 3 0 P a d d i n g D a t aM p l e U s e f o r P a d d i n g Pads data with an X on the left side of the fieldT i o n 3 1 C a l c u l a t e C h e c k D i g i t T i o n 5 0 B a r code D e n s i t y31,gen/ver,check digit # p 8Defining Field Options 50,narrow,wide,gap,narspace,widespace50,4,8,4,4,8 p 51,security,stand/default p 52,row/column,dimension pT i o n 5 2 P D F 4 1 7 W i d t h / L e n g t h 60,I,5,1,6 p 60,I/D,amount,l pos,r pos pFldlength,D/P,weights p I n g C h e c k D i g i t sSelector,action,device,modulus 12Defining Field Options Weight stringWeight string Products M o f P r o d u c t s C a l c u l a t i o n20 + 2 + 6 + 6 + 16 + 5 + 4 + 3 + 36 = M o f D i g i t s C a l c u l a t i o n14Defining Field Options + 0 + 2 + 6 + 6 + 1 + 6 + 5 + 4 + 3 + 3 + 6 =E AT I N G G R a P H I C S Run Length E r v i e w o f B i t m a p p e d I m a g e sT e r m i n i n g a M e t h o d Hex MethodE c i a l C o n s i d e r a t i o n s S i g n i n g B i t m a p p e d I m a g e sI n g t h e H e x M e t h o d Assign 1 to every black square and 0 to every white square I n g t h e R u n L e n g t h E n c o d i n g M e t h o d Row 1, position 50 26 on T e r m i n i n g H o w t o S t o r e t h e I m a g e I n g R a M Temporary Storage I n g Te m p o r a r y S t o r a g e E a t i n g a G r a p h i c Pa c k e tT h i n t h e G r a p h i c P a c k e t H e a d e r S i t i o n i n g t h e G r a p h i c I m a g eF i n i n g t h e G r a p h i c H e a d e r T h i n t h e F i e l dT h i n a F o r m a t 99,A,R,G,0,0,0,99Wire p Row,column,algorithm,data p E a t i n g B i t m a p F i e l d sAdjdir,adjamt,algorithm,data p E a t i n g N e x t B i t m a p F i e l d sAdjdir,adjamt,count p E a t i n g D u p l i c a t e F i e l d s16Creating Graphics M p l e H e x G r a p h i c P a c k e tM p l e R u n L e n g t h G r a p h i c P a c k e t 18Creating Graphics A c i n g t h e G r a p h i c i n a F o r m a t F i n i n g t h e G r a p h i c F i e l dGraphID,row,col,mode,rotation p 20Creating Graphics M p l e B i t m a p G r a p h i c I m a g eI N T I N G W n l o a d i n g F i l e s Batch data F i n i n g t h e B a t c h H e a d e rBatch header Batch controlSyntax E,feedmode,batchsep,printmult, multipart p F i n i n g t h e B a t c h C o n t r o l F i e l dF i n i n g B a t c h D a t a F i e l d s Sample Batch Data with Special Characters T e r i n g B a t c h D a t a f o r Q R codeR g e d o r S u b F i e l d s C r e m e n t i n g F i e l d sMask# datainput char Modeid code# #ofdiv parity, errorcorR u c t u r e d a p p e n d M o d e M p l e Q R code8Printing ExampleT c h Q u a n t i t y Z e r o M e t h o d W n l o a d i n g M e t h o d sQ u e n t i a l M e t h o d T c h M e t h o dT i o n a l E n t r y M e t h o d D i f y i n g F o r m a t sTAT U S P O L L I N G Q u i r y R e q u e s t E N Q Q u i r y R e s p o n s eIndicates the printer is offline 2Status Polling Page Q R e f e r e n c e Ta b l e B y t e # Q R e f e r e n c e Ta b l e B y t e # 2 c o n t i n u e d Char Const Low Format Waiting Ribbon Stock Online Q R e f e r e n c e Ta b l e B y t e # 3 c o n t i n u e d Syntax J,# B R e q u e s tStatus1,Status2,FMT-1,BCH-2 B R e s p o n s ePacket Type Status2FMT-1/BCH-2 Error NumberField Number ParameterFollowing syntax is the response for a Job 4 request Printed,total,FMT-1,BCH-225,FMT-3,Bch-2 Number Meaning 14Status Polling Troubleshooting I n g D a t a D u m p I n t i n g Te s t L a b e l sS e t t i n g P r i n t e r s Yo u R e c e i v e a n Error M e s s a g eL l i n g Te c h n i c a l S u p p o r t D i t i o n a l D i a g n o s t i c s I n f o r m a t i o n T a Error sError Description Code R m a t Error sPage Error Description T c h Error sCode Option number must be 2, 4, 30, 31, 50, 51, 52, or T i o n Error sL i n e C o n f i g u r a t i o n Error s Page E c k D i g i t Error s M m u n i c a t i o n Error s A p h i c Error sT a F o r m a t t i n g F a i l u r e s C h i n e Fault s Page R d P r i n t e r F a i l u r e Error s 18Troubleshooting J u s t i n g t h e P r i n t Q u a l i t y I N T E R O P T I M I Z AT I O ND u c i n g I m a g i n g T i m e DarkLight N,0 p T h P a c k e t s N e r a l F o r m a t T i p s a n d H i n t sC r e a s i n g T h r o u g h p u t T h F o r m a t sT h F i e l d s T h B a r codes6Printer Optimization M P L E SA M p l e U P C a F o r m a t P a c k e t Sample Batch Packet2Samples M p l e M a x i code P a c k e t s Mode Description4Samples D e 0 O b s o l e t e S a m p l eSamples A-5 D e 2 S a m p l e6Samples D e 3 S a m p l eN g Ta g E x a m p l e Ta g E x a m p l eSamples A-7 B e l E x a m p l e C e i p t F o r m a t E x a m p l e8Samples Samples A-9 B e l S a m p l e10Samples T m a p F o n t I n f o r m a t i o n N T SStandard Font Bold Font2Fonts Fonts B-3 CG Triumvirate Bold FontWidth Mag Standard Reduced Bold N o s p a c e d F o n t M a g n i f i c a t i o nFonts B-5 6Fonts Tr i u m v i r a t e B o l d 9 p t O p o r t i o n a l F o n t M a g n i f i c a t i o n8Fonts I g h t M a g n i f i c a t i o nTr i u m v i r a t e 6 p t I g h t M a g i n f i c a t i o nFonts B-9 Tr i u m v i r a t e 7 p t 0 0 D PFonts Tr i u m v i r a t e 9 p t 0 0 D PFonts B-11 Tr i u m v i r a t e 1 1 p t 0 0 D PTr i u m v i r a t e 1 5 p t 0 0 D P I n g F o n t N u m b e r s i n F o r m a t s C e n s i n g Yo u r F o n t sFont Number P p o r t e d S y m b o l S e t s a n d code P a g e s M B O L S E T S / code PA G E SL e c t i n g t h e I n t e r n a l S y m b o l S e t L e c t i n g a S y m b o l S e t o r code P a g eI n g code 1 2 8 F u n c t i o n codes T e r i n g E x t e n d e d C h a r a c t e r sT e r n a l S y m b o l S e t Symbol Sets/Code Pages C-3S I S y m b o l S e t 4Symbol Sets/Code PagesL d C h a r a c t e r S e t Symbol Sets/Code Pages C-5R a C h a r a c t e r S e t 6Symbol Sets/Code PagesCode P a g e 4 3 7 L a t i n U . S Symbol Sets/Code Pages C-7Code P a g e 8 5 0 L a t i n 8Symbol Sets/Code PagesChar Hex Decimal Symbol Sets/Code Pages C-910Symbol Sets/Code Pages Symbol Sets/Code Pages C-11 N a r y t o H e x C o n v e r s i o n C h a r t 12Symbol Sets/Code PagesSymbol Sets/Code Pages C-13 14Symbol Sets/Code Pages Symbol Sets/Code Pages C-15 F W h i t e D o t s 16Symbol Sets/Code PagesT t o R u n L e n g t h E n c o d i n g C h a r t B l a c k D o t sR M AT D E S I G N T O O L S Control Characters L i n e C o n f i g u r a t i o n Wo r k s h e e tBatch Control Continuation T c h Wo r k s h e e tE c k D i g i t Wo r k s h e e t Supply Layout Inches 203 200 190 180 170 160 150 140 130 120 110 100 107 Supply Layout Dots Page Format Worksheet Sample Batch Packet Monarch p1,1,1 p Batch Header N,1Packet Monospaced FontsNon-volatile RAM OptionO S S a R Y Nvram Index D ECheck digit schem es Non -printable fields Fields Bar code rotation Defining next-bitm ap fields Language, printer Latin characters Layout General overview Unit of m easure com patibility Printing Syntax Setting Odifying character w idth 3 Page Toll Free