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Paxar Sierra Sport3 manual T R O U B L E S H O O T I N G, Problem, Solution

Models: Sierra Sport3

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T R O U B L E S H O O T I N G 4

This chapter lists some of the common printer problems and their possible solutions. If these solutions do not work, call Service at the number listed on the back of this manual.

	Problem	Solution

	Printer does	Use a fully charged battery.
	not feed or
	not feed or	Close the supply cover completely.
	print.	Close the supply cover completely.
	print.	Load supply properly. See Chapter 2,
	OR	Load supply properly. See Chapter 2,
	OR	“Loading Supply” for more information.
	Print has	“Loading Supply” for more information.
	Print has	Clean the printhead. See Chapter 3,
	voids or is	Clean the printhead. See Chapter 3,
	voids or is	“Care and Maintenance” for more
	too light	“Care and Maintenance” for more
	too light	information.
		information.
		Run the printer diagnostic tests. Refer to
		the System Administrator's Guide for
		more information.
	Printer turns	Recharge the battery.
	off while
	off while	Resend the format.
	printing	Resend the format.

		Check your format for unnecessary thick
	and/or the	Check your format for unnecessary thick
	display goes	horizontal lines. The maximum black to
	blank.	white print ratio for each label/tag is 25%.
	Supply does	Check the on-demand, black mark, die
	not calibrate	cut, or non-indexed sensors. Refer to the
	properly.	System Administrator's Guide for more
		information.

Troubleshooting 4-1

Image 33

Paxar Sierra Sport3 manual T R O U B L E S H O O T I N G, Problem, Solution, “Care and Maintenance” for more

Contents

Monarch 9433 Sierra Sport3 Printer Operator’s HandbookTC9433OH Rev. AD 12/07 All rights reservedTrademarks CANADIAN D.O.C. WARNINGCARE & MAINTENANCE T A B L E O F C O N T E N T STROUBLESHOOTING SPECIFICATIONSPRINTER OPTIONS ACCESSORIESG E T T I N G S TA R T E D U s i n g T h i s M a n u a lA u d i e n c e A d d i t i o n a l D o c u m e n t a t i o n P r i n t e r U t i l i t i e sU n p a c k i n g t h e P r i n t e r I n s t a l l i n g t h e B a t t e r y 2 . Insert the connector end of the battery into the printer 3 . Close the supply door until the release levers click into placeReady p 1-4 Operator’s Handbook Battery and Safety Information Do not let the battery get wet or come into contact with metal objects Screws C o n n e c t i n g t h e C o m m u n i c a t i o n s C a b l e s1 . Plug the DB9 connector into the DB9 port Serial CableConnector 2 . Place the cable in the cable cavity1 . Plug the USB cable into the USB port USB Cable3 . Closed the hinged cable door and tighten the screws USB Port USB Cable Cable in Cable CavityNavigation U s i n g t h e D i s p l a y a n d B u t t o n sDisplay ButtonsP r i n t i n g 1-12 Operator’s Handbook This chapter describes how to load supply for L O A D I N G S U P P L I E SThe printer may be on or off when loading supplies non-peel mode prints a continuous strip of supplyL o a d i n g f o r N o n - P e e l M o d e Exit Chute Supply Holder TabsTearing the Supplies L o a d i n g f o r P e e l M o d e 2-6 Operator’s Handbook Peel barPeel roller 7. Lightly tug on the liner to remove the slack 6. Close the supply door until the release levers click into placeThe liner separates from the label Label Liner2-8 Operator’s Handbook L o a d i n g F a n - F o l d S u p p l i e sLoading Supplies 8. Close the supply door until the release levers click into placeTearing the Supplies 2-10 Operator’s HandbookTear Edge C A R E M A I N T E N A N C EC l e a n i n g Use any of the following items to clean the printhead Printhead On-Demand Sensor Turn the platen roller with your finger to clean the entire surface C l e a r i n g L a b e l J a m s 3-6 Operator’s Handbook Problem T R O U B L E S H O O T I N GSolution “Care and Maintenance” for moreError C o m m o n E r r o r sDescription 2710Description ErrorDescription ErrorS P E C I F I C AT I O N S P r i n t e r S p e c i f i c a t i o n sOperating Limits 32 to 109 F 0 to 43 C Battery and Printer 5% to 90% non-condensingPrinterStorage 14 to 122 F -10 to 50 C Relative HumidityC a b l e P i n - o u t s S u p p l y S p e c i f i c a t i o n sSupply Types Labels, tags, or receipt paper Supply Widths 0.5 13 mm minimum 2.99 76 mm maximumA-4 Operator’s Handbook A C C E S S O R I E S F o u r S t a t i o n B a t t e r y C h a r g e r S i n g l e S t a t i o n B a t t e r y C h a r g e rC a r r y i n g A c c e s s o r i e s B-2 Operator’s HandbookP R I N T E R O P T I O N S C L i n e r l e s sB l u e t o o t h C-2 Operator’s Handbook