Philips 27964-01A roubleshooting, Problem, Solution, Clean sunbed, see Thorough Periodic Cleaning

roubleshooting

	Problem		Solution
	Sunbed not tanning	1.	Clean sunbed, see Thorough Periodic Cleaning.
		2.	Ensure supply voltage is between 208 and 230V AC.
		3.	Replace lamps if lamp hours are greater than 800hrs.
		4.	Replace acrylic.
	Lamps fail to light and timer dis-	1.	Make sure the unit is connected to a power source.
	play is blank	2.	Check source of AC power. Reset circuit breaker or replace fuse.
	One or more lamps fail to light	1.	Check that lamp is installed correctly.
		2.	Switch unlit lamp with a lamp that lights, if new lamp lights
			and old lamp still does not, replace old lamp.
	The canopy will not stay up	NOTE: Gas springs are manufactured to hold the canopy in its
			fully open position as well as allow it to rest fully closed. If left
			open for an extended period of time some creep down may
			occur. This is considered normal. Keep the unit closed when
			not in use. If the canopy will not stay fully open when raised...
		1.	Raise and lower the canopy a few times to lubricate gas spring
			internal seals.
		2.	Replace gas springs.
	The face tanners will not	1.	Face tanner operation is initially delayed by 5 seconds.
	come on	2.	Face tanners will not relight for 1 minute if turned off.
		3.	Replace face tanner lamp, see Removing/Replacing Face
			Tanner Lamp on F Models.
	The last minute of tanning time		If the timer button has been pressed to decrease tanning time
	does not count down from 59 sec-		during the session, the time expired in the current minute is
	onds, but some time less than 59		subtracted from the last minute.
	seconds
	I forgot what address, or “id”, I set		By holding the body fan button for 3 seconds the timer display
	my sunbed to		will briefly display three numbers; the installed timer software
-2796401A			version, a factory set timer code and then the sunbed’s “id”
			number.

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