Philips DSR2010 manual Troubleshooting, Symptom Cause Remedy

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13 Troubleshooting

Please be aware that new software may change the functionality of your receiver.

Should you experience any difficulties with the operation of the receiver, please consult the relevant section of this manual, including this Troubleshooting section. If the problem cannot be solved, call your dealer or a customer service adviser.

Symptom	Cause	Remedy
The display on the front panel does	Faulty power supply	Check that the power cord is correctly
not light up.		connected. Disconnect this cord and
		reconnect it to ensure it is in place.
		Check that the power is available
		at the wall socket.
No sound or picture but the front	Receiver in Stand-by	Press the Stand-by button.
panel left-hand side LED is lit in red.
No sound or picture but the front	Poor SCART connections	Adjust the dish pointing. Check the signal
panel right-hand side LED is lit in		level from the Antenna Setup menu.
green or orange.	Receiver in TV mode	Check the connections at the LNB
		and between the LNB and the
		receiver, or adjust the dish.
	Poor signal	Press <TV/STB> on the remote
		control once or twice.
	Dish pointed incorrectly	Check the SCART connections.
Poor picture	Incorrect dish pointing	Adjust the dish pointing.
The remote control does not		Make sure the receiver is on.
operate your receiver.		Make sure you are pointing the
		remote control at the receiver
		front panel.
		Check the batteries in your
		remote control.
The remote control does not	A recording is running and your	Press successively <TIMER> then
operate your receiver and the	receiver is locked on the channel	<0> to recover full control of your
front panel LEDs are lit	you are recording.	receiver.
respectively in red and green.
The display appears frozen and the		Press the Stand-by button on the
remote control does not operate		receiver front panel for at least 5
your receiver		seconds.Your Preferences will not be
		lost. Release the button and wait for
		a stable front display indication (i.e.
		either the right LED is lit red,
		indicating stand-by mode, or the left
		LED is lit in green or orange for TV
		or radio mode respectively).You can
		then continue with normal operation.
On-screen display working but	Poor reception/signal.	Check the installation and the
there is no reception.		antenna positioning.
	No power fed to LNB.	Check the cable between the LNB
		and the receiver.

46TROUBLESHOOTING