Philips DVDR3370H manual NBefore you call technical support, BWarning

NBefore you call technical support

If you have any problems using this DVD recorder, it may be caused by one of the following reasons. You can also call the customer service center in your country.

The telephone numbers can be found in the back of this instruction manual. You can also visit our web page 'http://www.p4c.philips.com' .

Have the model number (MODEL NO) and the production number (PROD.NO) ready. The serial number (PROD. NO.) is printed on the type plate fixed at the rear of the set.

ENGLISH

PROBLEMSOLUTION

Your DVD Recorder does not respond to any button being pressed, and '￿￿ ￿￿

￿￿￿' appears in the display:

The device does not react to the touch of a button, the remote control is working:

Your DVD Recorder does not respond to any button being pressed.

Resetting the DVD Recorder to default factory settings

Remote control does not work:

bDevice is in initial installation mode: Switch on the TV, switch over to the DVD Recorder jack or, if you have only connected the DVD Recorder to an antenna cable, select channel 3 or 4 on the TV.

Now the menu for language selection should appear. Read paragraph 'Initial Installation' in 'Installing your DVD Recorder'.

b'Dealer Mode' is on: All buttons at the front of the DVD Recorder are locked. To switch off this function:

1Disconnect the DVD Recorder from the power outlet.

2Press and hold down h and OPEN/CLOSE J and re-connect the Recorder to the power supply.

3As soon as the time or '--:--' appears in the display (6 - 10 seconds), release h and

OPEN/CLOSE J .

bThere is no power. Check the power supply.

bA programmed recording (TIMER) is currently being made: If desired, cancel the programmed recording (Timer) with STANDBY m .

bThere is a technical problem: Disconnect from the power outlet for 30 seconds, then connect again.

If this doesn't help, reset your DVD Recorder to the default factory settings.

bWarning:

All the information stored in the memory (programs, time, TIMER) will be reset (deleted).

1Disconnect the DVD Recorder from the power outlet.

2Press and hold down the STANDBY-ONm button on the front of the Recorder while reconnecting to the power outlet.

3Release STANDBY-ONm when '￿￿ ￿￿ ￿￿￿' appears in the display. All the information stored in the memory (programs, time, TIMER) will be reset (cleared).

Read paragraph 'Initial Installation' in 'Installing your DVD Recorder'.

bRemote control is not pointing at the device: Point the remote control at the DVD recorder. See if the 'o(((' appears on the display briefly each time you press a remote control button. If it does, the Recorder is receiving information from the remote correctly.

bThere is a technical problem: Take out the batteries, wait for 10 seconds, and then re-insert them.

bBatteries are weak: Replace the batteries.

Before you call technical support 101