Troubleshooting
WARNING
Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do not open the sys- tem as there is a risk of electric shock.
If a fault occurs, first check the points listed below before taking the system for repair.
Problem | Solution | |||
No power | – | Check if the AC power cord is properly connected. | ||
No picture | – | Check if the TV is switched on. | ||
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| – | Check the video connection. |
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| Distorted picture | – | Sometimes a small amount of picture distortion may appear.This is not a mal- | |
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Completely distorted picture or | – | Connect DVD/VCR directly to the TV. | ||
black/white picture with DVD | – | Make sure the disc is compatible with the DVD/VCR. | ||
No sound or distorted sound | – | Adjust the volume. | ||
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| – | Check that the speakers are connected correctly. |
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No audio at digital output | – | Check the digital connections. | ||
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| – | Check if the audio format of the selected audio |
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| language matches your receiver capabilities. |
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No sound and picture | – | Check that the SCART cable is connected to the correct device (See | ||
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| Connecting to a TV) |
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Picture freezes momentarily during | – | Check the disc for fingerprints/scratches and clean with a soft cloth wiping from | ||
playback |
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| – This may happen when you use the disc recorded in the | |
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| This is not a malfunction. |
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| Disc can’t be played | – | Ensure the disc label is facing up. | |
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| – | Check if the disc is defective by trying another disc. |
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No return to | – | Reset the unit by switching the DVD/VCR off, then on again. | ||
removed |
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The DVD/VCR does not respond to the | – | Aim the remote control directly at the sensor on the front of the DVD/VCR. | ||
remote control | – | Reduce the distance to the DVD/VCR. | ||
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| – | Replace the batteries in the remote control. |
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Buttons do not work or DVD/VCR stops | – To completely reset the DVD/VCR, unplug the AC cord from the AC outlet for | |||
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DVD/VCR does not respond to some | – | Operations may not be permitted by the disc. | ||
operating commands during playback. |
| Refer to the instructions of the disc. | ||
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DVD/VCR cannot read CDs/DVDs | – | Use a commonly available cleaning CD/DVD to clean the lens before sending | ||
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| the DVD/VCR for repair. |
The DVD/VCR switches from DVD mode | – | Playback will stop for more than 35 minutes and no button is pressed. | ||
to VCR mode after 35 minutes |
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The VCR do not record a TV program | – | Make sure the tape has a record tab. | ||
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| – Make sure the DVD/VCR is in VCR position. | |
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| – Check the TV and the DVD/VCR channel are similar. | |
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The DVD/VCR do not perform a timer | – | Make sure the recording start and stop times are set correctly. | ||
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| – | Make sure the tape has a record tab. |
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| – | Make sure the clock is set. |
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| – | The DVD/VCR may not perform or continue a timer recording if the power |
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| fails for more than 1 minute. |
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| The motor (cylinder) rotates even when | – | To enable quick play mechanism, the cylinder will rotate for about five minutes. | |
tape playback is stopped |
| This is normal. | ||
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You cannot insert a tape | – | Insert a tape, window side up with the record tab facing you. | ||
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| – | Gently push on the center of the tape when putting into the DVD/VCR. |
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You cannot remove a tape | – | Make sure the power plug is completely connected to a power outlet. | ||
DVD/VCR ejects the tape when you press | – | Make sure the tape has a record tab. | ||
RECORD or TIMER SET for a timer |
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recording. |
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If you are unable to remedy a problem by following these hints, consult your dealer or service centre (HOTLINE).
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