Troubleshooting

Timers do not work

Check if the timer has been activated. (p. 41)

Make sure a Start Action for the timer has been defined properly. (p. 46)

Check whether the date and time of your ProntoPro NG are set properly. (p. 14)

Memory Storage Problems

Memory storage problems can be the cause of ProntoPro NG not saving a macro. Storage problems can be caused by a full memory or by a low battery pack.

Consult the third Settings Page to see how much memory is available. (p. 32)

Consult the first Settings Page or the battery icon at the top of your screen to check the battery status. Recharge if necessary. (p. 11)

ProntoPro NG error messages

If one of the following error messages occurs, please contact your dealer or the Philips customer service:

Invalid CF version or corrupt flash;

Incorrect software version.

When your ProntoPro NG does not respond and the screen stays blank:

1Download the configuration file again.

2When downloading the configuration file again does not work, download the firmware from http://www.pronto.philips.com.

Connection to the PC

Make sure the ProntoPro NG battery pack is sufficiently charged while using ProntoProEdit NG to download or upload.

Do not pull out the USB cable while uploading or downloading a configuration file.

User Guide

59

EN

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Image 59
Philips TSU 7500 manual Memory Storage Problems, ProntoPro NG error messages, Connection to the PC, Timers do not work