Appendix

Additional Information

Error messages

When you contact your dealer or your nearest Pioneer Service Center, be sure to have the error message recorded.

Built-in CD Player

Message

Cause

Action

 

 

 

ERROR-11, 12,

Dirty disc

Clean disc.

17, 30

 

 

Scratched disc

Replace disc.

 

 

 

 

ERROR-10, 11,

Electrical or me-

Turn the ignition

12, 15, 17, 30,

chanical

switch OFF and

A0

 

back ON, or switch

 

 

to a different

 

 

source, then back

 

 

to the CD player.

 

 

 

ERROR-15

The inserted disc

Replace disc.

 

does not contain

 

 

any data

 

 

 

 

ERROR-22, 23

The CD format

Replace disc.

 

cannot be played

 

 

back

 

 

The connected

Play an audio file

TRK SKIPPED

USB storage de-

not protected by

 

vice contains

Windows Media

 

WMA files that

DRM 9/10.

 

are protected by

 

 

Windows

 

 

Media™ DRM 9/

 

 

10

 

 

 

 

PROTECT

All the files in the

Transfer audio files

 

USB storage de-

not protected by

 

vice are pro-

Windows Media

 

tected by

DRM 9/10 to the

 

Windows Media

USB storage de-

 

DRM 9/10

vice and connect.

 

 

 

N/A USB

The USB storage

Connect a USB

 

device connected

storage device that

 

to is not sup-

is USB Mass Sto-

 

ported by this

rage Class compli-

 

unit.

ant.

 

 

 

CHECK USB

The USB connec-

Confirm that the

 

tor or USB cable

USB connector or

 

is short-circuited. USB cable is not

 

 

caught in some-

 

 

thing or damaged.

English

NO AUDIO

The inserted disc

Replace disc.

 

does not contain

 

 

any files that can

 

 

be played back

 

 

 

 

TRK SKIPPED

The inserted disc

Replace disc.

 

contains WMA

 

 

files that are pro-

 

 

tected by DRM

 

 

 

 

PROTECT

All the files on

Replace disc.

 

the inserted disc

 

 

are secured by

 

 

DRM

 

 

 

 

USB storage device

Message

Cause

Action

 

 

 

NO AUDIO

No songs

Transfer the audio

 

 

files to the external

 

 

storage device and

 

 

connect.

 

 

 

 

USB memory

Follow the USB

 

with security en-

memory instruc-

 

abled is con-

tions to disable the

 

nected

security.

 

 

 

NO DEVICE

The USB storage

Connect a compa-

 

device or iPod is

tible USB storage

 

not connected to

device.

 

the USB port of

 

 

this unit.

 

 

 

 

 

The connected

Disconnect the

 

USB storage de-

USB storage de-

 

vice consumes

vice and do not

 

more than 500

use it. Turn the

 

mA (maximum

ignition switch to

 

allowable cur-

OFF, then to ACC

 

rent).

or ON and then

 

 

connect the com-

 

 

pliant USB storage

 

 

device.

 

 

 

ERROR-19

Communication

Perform one of the

 

failure

following opera-

 

 

tions.

 

 

–Turn the ignition

 

 

switch OFF and

 

 

back ON.

 

 

–Disconnect or

 

 

eject the USB sto-

 

 

rage device.

 

 

–Change to a dif-

 

 

ferent source.

 

 

Then, return to the

 

 

USB source.

 

 

 

ERROR-23

USB storage de-

USB storage de-

 

vice is not for-

vice should be for-

 

matted with

matted with FAT16

 

FAT16 or FAT32

or FAT32.

 

 

 

En 49

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Pioneer DEH-P310UB operation manual Additional Information Error messages, USB storage device