Pioneer DVR-231-AV, DVR-231-S Additional information Troubleshooting, General, Problem Remedy

Additional information

Troubleshooting

Incorrect operation is often mistaken for trouble and malfunction. If you think there is something wrong with this component, please check the points below. Sometimes the trouble may lie in another component. Investigate the other components and electrical appliances being used. If the trouble cannot be rectified even after checking the points below, ask your nearest Pioneer authorized service center or your dealer to carry out repair work.

General

Problem	Remedy
The disc is automatically ejected	• Check that the disc is not a DVD-RAM, DVD+R/RW, dual disc (DVD/CD hybrid
after closing the disc tray	disc) or other incompatible format disc (page 8).
	• Check that the disc is loaded properly (aligned in disc tray and label-side up).
	• Take out the disc and clean it (page 62).
	• Check that the disc has a region code compatible with the recorder (page 64).
No picture	• Check that everything is connected properly (page 10).
	• Check that the connected TV and/or the AV amp/receiver is set to the correct
	input.
	• Make sure that the disc is NTSC format.
	• The recorder may be set to progressive-scan with an incompatible TV. Reset to
	interlace by pressing and holding the + button (front panel) then pressing
	STANDBY/ON (front panel).
Can’t play a disc	• Check that the disc is not a DVD-RAM, DVD+R/RW, dual disc (DVD/CD hybrid
	disc) or other incompatible format disc (page 8).
	• Take out the disc and clean it (page 62).
	• Check that the disc is loaded properly (aligned in disc tray and label-side up).
	• There may be condensation in the recorder. Leave the recorder for an hour or so
	for the condensation to evaporate.
All settings are reset	• If the recorder is unplugged (or there is a power failure) while the recorder is on,
	all the settings will be lost.
	• Make sure that you switch the recorder into standby before unplugging the
	power cord.
Screen goes blank and controls are	• Press then restart playback.
inoperative
Remote control does not work	• Set the remote control to the same ID number as the recorder (page 48). (When
	the batteries run down, the remote mode is automatically reset to 1.)
	• Use the remote within its operating range (page 8).
	• Replace the batteries (page 8).
No sound or sound is distorted	• Make sure that the amp/receiver or TV is set to the correct input and the volume
	turned up.
	• There is no sound when the picture is paused, or during scanning (even forwards
	at regular play speed) or slow motion play. Press to resume regular playback.
	• DTS discs can only be played if this recorder is connected to a DTS decoder or
	DTS compatible amp/receiver. If you have connected a suitable decoder, also
	make sure that the Initial Setup > Audio > Audio Out > DTS setting is On.
	• Some 96kHz discs do not output audio through the digital jack. In this case,
	switch the input of your amp/receiver to analog.
	• Check the audio cable connections (page 10).
	• If the sound is distorted, try cleaning the cable plugs.
The picture from the external input	• If the video signal from the external component is copy-protected, you cannot
is distorted	connect via this recorder. Connect the component directly to your TV.

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