Additional information

12

Chapter 12

Additional information

Troubleshooting

Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong with this component, check the points below. Sometimes the trouble may lie in another component. Investigate the other components and electrical appliances being used. If the trouble cannot be rectified even after exercising the checks listed below, ask your nearest Pioneer authorized independent service company to carry out repair work.

Power

Symptom

Cause

Remedy

The power does not turn on.

• The power plug is disconnected.

• Connect the power plug to the wall outlet.

 

 

 

 

• The protection circuit may have been

• Disconnect the power plug from the outlet, and insert

 

activated.

again.

 

 

 

 

• Something is obstructing the rear panel

• Unplug the receiver from the wall and call a Pioneer

 

ventilation device.

authorized independent service company.

 

 

 

The receiver suddenly switches

• The speaker wires are frayed or sticking out

• Reinsert the speaker wires, making sure there are no

off.

of the jack, and are touching the back of the

stray strands of wire and that they are inserted fully.

 

receiver or another set of wires.

 

 

 

 

 

• The receiver has a serious problem.

• Unplug the receiver from the wall and call a Pioneer

 

 

authorized independent service company.

During loud playback the power suddenly switches off.

The protection circuit has been activated because the lowest actual impedance of the speakers (as opposed to the speakers rated impedance) is dangerously low.

Turn down the volume.

When it’s convenient, go to Acoustic Calibration EQ on page 88 and lower the 63 Hz and 125 Hz equalizer levels using the manual setting.

Turning the digital safety feature on may allow you to turn up the volume a little more. To switch between SAFETY ON and SAFETY OFF, put the receiver into standby, then press the STANDBY/ON button while holding down the MULTI JOG CONTROL SET UP button on the front panel.

The unit does not respond when • Static electricity caused by dry air. the buttons are pressed.

Switch the unit off, then on again.

Disconnect the power plug from the outlet, and insert again.

AMP ERR blinks in the display,

• The receiver has a serious problem.

then the power automatically

 

switches off.

 

After about a minute (you won’t be able to switch the unit on during this time), switch the receiver back on. If the message persists, call a Pioneer authorized independent service company.

FAN STOP blinks in the display, • Something is obstructing the fan. then the power automatically

switches off.

Remove the obstruction and try switching the receiver back on. If the fan is still not working, or you can’t remove the object, unplug the receiver from the wall and call a Pioneer authorized independent service company.

• The fan is malfunctioning.

Unplug the receiver from the wall and call a Pioneer authorized independent service company.

OVERHEAT blinks in the display and no sound is output.

The internal temperature of the unit has become too high.

After allowing the unit to cool down in a well-ventilated place, try switching the receiver back on. Make sure you follow the guidelines for improving heat dispersal in the safety precautions on pages 2–3.

THDCT NG blinks in the display and the unit turns off.

The thermistor (temperature sensor) is broken.

Turn the receiver off, unplug from wall and call a Pioneer authorized independent service company to look at the problem.

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Pioneer VSX-AX5Ai-S, VSX-AX5Ai-G manual Additional information Chapter, Troubleshooting, Power

VSX-AX5Ai-S, VSX-AX5Ai-G specifications

The Pioneer VSX-AX5Ai-S and VSX-AX5Ai-G are standout home theater receivers known for their robust performance and advanced features that cater to audio enthusiasts and casual listeners alike. Designed with a focus on versatility and high-fidelity audio reproduction, these receivers deliver exceptional sound quality for both music and movies.

One of the most significant features of the VSX-AX5Ai series is its powerful amplification system. With a capacity to drive multiple channels, these receivers provide dynamic sound and enough power to fill even large spaces. The Class D3 amplification technology used in these models ensures efficient performance, producing clean and distortion-free audio. This technology contributes to higher energy efficiency while providing rich bass and clear highs.

These receivers are equipped with advanced audio codecs, including Dolby Atmos and DTS:X, which create an immersive surround sound experience. The ability to decode high-definition audio formats enhances the listening experience, bringing movie soundtracks and music to life with precision and depth. The multi-channel setup allows for easy integration into existing home theater systems, delivering a cinematic atmosphere at home.

Another notable feature is the MCACC (Multi-Channel Acoustic Calibration System). This automatic calibration system optimizes speaker settings based on the room's acoustics, ensuring that users achieve the best possible sound from their speaker setup. It analyzes the acoustics and adjusts the receiver's settings to provide a balanced and harmonious sound profile.

Connectivity is a highlight of the VSX-AX5Ai-S and VSX-AX5Ai-G. They come equipped with multiple HDMI inputs and outputs, allowing users to connect various devices, such as Blu-ray players, gaming consoles, and streaming devices. The presence of digital and analog audio inputs ensures compatibility with a wide range of audio sources. Furthermore, these models support video upscaling, enhancing lower-resolution content for improved playback quality.

The user-friendly interface and remote control make it easy to navigate settings and configurations, providing a seamless user experience. Additionally, both models support streaming services, allowing users to access their favorite music directly from apps over Wi-Fi.

In summary, the Pioneer VSX-AX5Ai-S and VSX-AX5Ai-G are exceptional receivers that combine powerful amplification, advanced audio processing, and user-friendly features. With technologies designed to optimize sound quality and provide versatile connectivity, these models are an excellent choice for anyone looking to enhance their home audio experience. Whether for movies, music, or gaming, they deliver a premium listening experience that stands out in the competitive home theater market.