Additional information

12

Symptom

Cause

Remedy

 

 

 

No sound from one speaker.

• The speaker setting has been set to NO.

• Change the setting in Speaker Setting on page 55.

• The speaker level is too low.

• Check the level in Channel Level on page 56.

 

 

• The speaker isn’t connected properly.

• Check Installing your speaker system on page 28 to

 

make sure the speaker is connected correctly.

•The source has no sound output for that channel.

•By choosing an advanced effect listening mode (see Listening in surround sound on page 38), you may be able to create an extra channel for the speaker.

Sound is produced from analog components, but not from digital ones (DVD, LD, CD-ROM etc.).

• The digital input assignment is wrong.

• Assign the digital inputs correctly (see Assigning the

 

digital inputs on page 81).

 

 

• The digital components aren't connected

• Make sure you have properly connected the digital

properly.

component to the corresponding input on the back of the

 

receiver (see Connecting your equipment on page 15).

• The player is not compatible with the source

• Choose a compatible source, or check the component’s

you're using, or the player settings are

manual for the correct settings.

incorrect.

 

 

 

• The digital output level has been turned

• Set the digital volume level of the player to full, or to the

down on a CD player or other component

neutral position.

equipped with digital output level adjustment

 

capability.

 

 

 

• The multichannel analog inputs are

• Press MULTI CH INPUT again (see Using the

selected.

multichannel analog inputs on page 42).

 

 

• The input signal type is set to ANALOG.

• Set the input signal type to DIGITAL (see Selecting the

 

input signal type on page 43).

No sound is output or a noise is output when Dolby Digital/DTS software is played back.

• A DVD player not compatible with Dolby

• Make sure your DVD player is compatible with Dolby

Digital/DTS is being used.

Digital/DTS.

 

 

• The settings on the DVD player are incorrect

• Make sure the player's settings are correct and/or the

and/or the DTS signal output is turned off.

DTS signal out is on. Refer to the instruction manual

 

supplied with the DVD player.

 

 

• The digital output level is turned down on a

• Set the digital volume level of the player to full, or to the

CD player or other component equipped with

neutral position.

digital output level adjustment capability. (The

 

DTS signal has been altered by the player, and

 

cannot be read.)

 

Other audio problems

Symptom

Cause

Remedy

 

 

 

Broadcast stations cannot be selected automatically, or there seems to be considerable noise in radio broadcasts.

FM broadcasts

 

• The FM antenna is not fully extended or is

• Fully extend the FM wire antenna, position for best

poorly positioned.

reception, and secure to a wall.

 

 

• Weak radio signals.

• Connect an outdoor FM antenna (see page 30).

 

 

AM broadcasts

 

• The AM antenna is poorly positioned.

• Adjust the direction and position for best reception.

 

 

• Weak radio signals.

• Connect an additional internal or external AM antenna

 

(see page 30).

•Interference caused by other equipment (fluorescent lamp, motor, etc.).

•Turn off the equipment causing the noise or move it away from the receiver.

•Place the antenna farther away from the equipment causing the noise.

 

• Multi-voltage model only – The frequency

• Change the frequency step to match your country or

 

step isn’t correct for your country or region.

region (see Changing the frequency step on page 102).

 

 

 

A multi channel DVD source

• The source is coming from something other

• Check the MULTI CH IN connection (see Connecting the

appears to be downmixed from 2 than the MULTI CH IN jacks (for example,

multichannel analog outputs on page 20) and select the

channels during playback.

digital PCM output, etc.)

multichannel analog inputs with the MULTI CH IN button

 

 

(see Using the multichannel analog inputs on page 42).

 

 

Noise is output when scanning a • The scan function performed by the player

• This is not a malfunction, but be sure to turn the volume

DTS CD.

slightly alters the digital information, making

down to prevent the output of loud noise from your

 

it unreadable.

speakers.

 

 

 

97

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Pioneer VSX-AX5Ai-S, VSX-AX5Ai-G manual Other audio problems, Digital inputs on
Page 96 Page 98

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