12Additional information

No sound

Symptom

Cause

Remedy

No sound is output when an

• Improper connections.

• Make sure you have properly connected the component

input source is selected.

 

to the corresponding input on the back of the receiver

 

 

(see Connecting your equipment on page 15).

•Sound is muted or the volume is turned down.

• Press MUTE or adjust the volume accordingly.

 

• Speakers are turned off or selected

• Press SPEAKERS to select the proper speaker set (see

 

improperly with the SPEAKERS switch.

Switching the speaker system on page 71).

 

 

 

 

• The input signal type is incorrect.

• Press SIGNAL SELECT to select the proper input signal

 

 

(see Selecting the input signal type on page 43).

 

 

 

 

• The multichannel analog inputs are

• Press MULTI CH INPUT again (see Using the

 

selected.

multichannel analog inputs on page 42).

 

 

 

No sound output from the front

• The front speakers aren’t connected

• See Installing your speaker system on page 28 to

speakers.

properly.

connect them properly.

 

 

 

No sound from the surround or

• Speaker settings are incorrect. (for

• Check you speaker settings in Speaker Setting on

center speakers.

example, they have been set to NO).

page 55.

 

 

 

 

• The surround and/or center levels are

• Check the levels in Channel Level on page 56.

 

turned down.

 

 

 

 

 

• The surround and/or center speakers aren’t

• Check Installing your speaker system on page 28 to

 

connected properly.

make sure the speakers are connected correctly.

 

 

 

 

• The STEREO listening mode has been

• Choose a surround listening mode (see Listening in

 

selected.

surround sound on page 38).

 

 

 

No sound from surround back

• Surround back speakers are set to NO.

• Set the surround back speakers to LARGE or SMALL

speakers.

 

(see Speaker Setting on page 55).

 

 

 

 

• The SB CH mode is switched off.

• Set the surround back channel to SB CH ON (see

 

 

page 44).

 

 

 

 

• The source is not a 6.1 channel playback

• Choose an advanced effect listening mode (see

 

source.

Listening in surround sound on page 38).

 

 

 

 

• The surround back speakers aren’t

• Check Installing your speaker system on page 28 to

 

connected properly.

make sure the speakers are connected correctly.

 

 

 

 

• The surround back channel is on the 1

• Connect the speaker to the surround back left channel

 

speaker setting, and your speaker is

output (Installing your speaker system on page 28).

 

connected to the right channel output.

 

 

 

 

 

• The SB CH MODE is switched to AUTO and

• You can still listen with surround back sound by setting

 

the Dolby Surround EX / DTS ES software

the surround back channel to SB CH ON (page 44).

 

you’re playing has no flag to indicate it is 6.1

 

 

compatible.

 

 

 

 

No sound from subwoofer.

• The bass attenuator is set too low (for

• See Bass Peak Level on page 93 to adjust the setting.

 

example, the -80setting).

 

•The subwoofer isn’t connected properly, or it is switched off.

•Connect or switch on the subwoofer (see Installing your speaker system on page 28).

•Make sure the sleep function on your subwoofer isn’t activated.

• The subwoofer's settings are incorrect.

•Set the subwoofer (see Speaker Setting on page 55) to YES or PLUS.

• The crossover frequency is set too low.

•Set the crossover frequency to a (higher) frequency that matches your speaker characteristics (see Crossover Network on page 87)

 

• There is very little low frequency information

• Change your subwoofer setting to one of the following in

 

in your source.

the Speaker Setting on page 55:

 

 

Front: SMALL / Subwoofer: YES

 

 

Front: LARGE / Subwoofer: PLUS

 

 

 

 

• The subwoofer's levels are too low.

• See Channel Level on page 56 to check the speaker

 

 

levels.

 

 

 

 

 

• Check the volume control on the subwoofer to make

 

 

sure it is turned up.

 

 

 

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Pioneer VSX-AX5Ai-G, VSX-AX5Ai-S manual Additional information, No sound
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VSX-AX5Ai-S, VSX-AX5Ai-G specifications

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