13Additional information
Symptom | Remedy |
Noise is output when scanning a | • This is not a malfunction of the receiver. The scan function of your player alters the digital information, |
DTS CD. | making it unreadable, resulting in noise being output. Lower the volume when scanning. |
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When playing a DTS format LD | • Make sure that the input signal type is set to DIGITAL (see Choosing the input signal on page 32). |
there is audible noise on the |
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soundtrack. |
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Can’t record audio. | • You can only make a digital recording from a digital source, and an analog recording from an analog |
| source. |
| • For digital sources, make sure that what you’re recording isn’t copy protected. |
| • Check that the OUT jacks are properly connected to the recorders input jacks (see Connecting analog |
| audio sources on page 18). |
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Recorded audio is different from | • The RECOUT source is set to an input source other than the source you’re listening to. Select RECOUT |
the current source, or inaudible. | SOURCE to record the current input source (see Playing a different source when recording on page 70). |
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Subwoofer output is very low. | • To route more signal to the subwoofer, set it to PLUS or set the front speakers to SMALL (see Speaker |
| Setting on page 48). |
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Everything seems to be set up | • The speakers may be out of phase. Check that the positive/negative speaker terminals on the receiver are |
correctly, but the playback sound | matched with the corresponding terminals on the speakers (see Connecting the speakers on page 19). |
is odd. |
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The PHASE CONTROL feature | • If applicable, check that the lowpass filter switch on your subwoofer is off, or the lowpass cutoff is set to |
doesn’t seem to have an audible | the highest frequency setting. If there is a PHASE setting on your subwoofer, set it to 0º (or depending on |
effect. | the subwoofer, the setting where you think it has the best overall effect on the sound). |
| • Make sure the speaker distance setting is correct for all speakers (see Speaker Distance on page 49). |
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Noise or hum can be heard even | • Check that personal computers or other digital components connected to the same power source are not |
when there is no sound being | causing interference. |
input. |
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There seems to be a time lag | • See Automatically setting up for surround sound (MCACC & Full Band Phase Control) on page 8 to set up |
between the speakers and the | your system again using MCACC (this will automatically compensate for a delay in the subwoofer output). |
output of the subwoofer. |
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Can’t use the SR+ features. | • Make sure that HDMI Control is set to OFF (see Setting the HDMI Control mode on page 63). |
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The maximum volume available | • This is not a malfunction. If the levels in Channel Level on page 49 have been adjusted, the maximum |
(shown in the front panel display) | volume will change accordingly. |
is lower than the +12dB |
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maximum. |
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No sound is output from the CD- | • Make sure that ZONE 2 / RECSEL Setting in the ZONE Audio Setup menu is set to RECSEL (see ZONE |
R/TAPE OUT, DVR/VCR1 OUT or | Audio Setup on page 66). |
DVR/VCR2 OUT jack. |
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Can’t select ZONE 2. | • Make sure that ZONE 2 / RECSEL Setting in the ZONE Audio Setup menu is set to ZONE 2 (see ZONE |
| Audio Setup on page 66). |
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Video
SymptomRemedy
No image is output when an input is selected.
•Check the video connections of the source component (see page 16).
•For
•Make sure the input assignment is correct for components connected using component video, HDMI or
•Check the video output settings of the source component.
•Check that the video input you selected on your TV is correct.
•Some components (such as video game units) have resolutions that may not be converted. If adjusting this receiver’s Resolution setting (in Setting the Video options on page 69) and/or the resolution settings on your component or display doesn’t work, try switching Digital Video Conversion (in Setting the Video options on page 69) OFF.
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