Additional information

12

Troubleshooting

Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong with this component, check the points below. Sometimes the trouble may lie in another component. Investigate the other components and electrical appliances being used. If the trouble cannot be rectified even after exercising the checks listed below, ask your nearest Pioneer authorized service center or your dealer to carry out repair work.

If the system is not operating normally due to external effects such as static electricity, disconnect the power plug from the outlet and insert again to resume normal operation.

If you are experiencing problems with the wireless speaker system, make sure to bring both the transmitter and wireless speaker in for repair so that they can be tested properly.

General

ProblemRemedy

The power does not turn on.

Connect the power plug to the wall outlet.

Disconnect the power plug from the outlet, and insert again.

Make sure there are no loose strands of speaker wire touching the rear panel. This could cause the system to shut off automatically.

No sound is output when

• If you’re using the line input, make sure the component is connected

a function is selected.

correctly (see Connecting auxiliary components on page 81).

 

• Press MUTE on the remote control to turn muting off.

 

• Adjust the VOLUME.

 

 

No image is output when

• Make sure the TV is connected correctly (see Connecting to your TV on

playing discs.

page 16).

 

• Reset the video output to interlace (see Video Output settings on

 

page 70).

 

 

No sound from surround

• Refer to Setting the channel levels on page 67 to check speaker levels.

or center speakers.

• Check that you haven’t selected the STEREO sound mode (see Listening

 

in stereo on page 47).

 

• Make sure the speakers are connected properly (see Connecting the

 

speakers and wireless speaker system on page 12).

 

 

Can’t operate the remote

• Replace the batteries (see Putting the batteries in the remote control on

control.

page 9).

 

• Operate within 7 m, 30° of the remote sensor on the front panel (see

 

Using the remote control on page 9).

 

• Remove any obstacles or operate from another position.

 

• Avoid exposing the remote sensor on the front panel to direct light.

 

• You won’t be able to use the remote sensor of this unit with the

 

CONTROL IN jack of this unit connected to the CONTROL OUT jack of

 

your plasma display. You can use the remote sensor of the plasma display

 

(even in standby) as long as the power isn’t switched off.

 

 

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Pioneer S-DV9, XV-DV9 manual Additional information Troubleshooting, General, ProblemRemedy