04Getting started

Most likely, the disc is the wrong region for your system. The region number should be printed on the disc; check it against the region number of the system (which you can find on the rear panel). See also DVD Video regions on page 76.

If the region number is OK, it may be that the disc is damaged or dirty. Clean the disc and look for signs of damage. See also Using and taking care of discs on page 76.

If you’ve set the Parental Lock level for the system to a level lower than the disc you are trying to play, you’ll need to set it again to watch the disc (see Parental Lock on page 72).

Why won’t the disc I loaded play?

First check that you loaded the disc the right way up (label side up), and that it’s clean and not damaged. See Using and taking care of discs on page 76 for information on cleaning discs.

If a disc loaded correctly won’t play, it’s probably an incompatible format or disc type, such as DVD Audio or DVD-ROM. See Disc / content format playback compatibility on page 9 for more on disc compatibility.

I have a widescreen TV so why are there black bars at the top and bottom of the screen when I play some discs?

Some movie formats are such that even when played on a widescreen TV, black bars are necessary at the top and bottom of the screen. This is not a malfunction.

I have a standard (4:3) TV and set the system to show widescreen DVDs in pan & scan format, so why do I still get black bars top and bottom with some discs?

Some discs override the display preferences of the system, so even if you have 4:3 (Pan & Scan) selected, those discs will still be shown in letterbox format. This is not a malfunction.

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DVD-Video disc menus

Many DVD-Video discs contain menus from which you can select what you want to watch. They may give access to additional features, such as subtitle and audio language selection, or special features such as slideshows. See the disc packaging for details.

Sometimes DVD-Video menus are displayed automatically when you start playback; others only appear when you press DVD MENU or

TOP MENU.

TOP MENU

DVD MENU

ENTER

RETURN

ENTER

SHIFT

Button

What it does

TOP MENU Displays the ‘top menu’ of a DVD

(SHIFT + disc—this varies with the disc.

DVD

MENU)

DVD

Displays a DVD disc menu—this

MENU

varies with the disc and may be

 

the same as the ‘top menu’.

 

 

 

Moves the cursor around the

 

screen.

 

 

En

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Image 38
Pioneer XV-DV9, S-DV9 manual DVD-Video disc menus, Why won’t the disc I loaded play?