O t h e r s

T r o u b l e s h o o t i n g

This section helps you resolve problems you may encounter while setting up or using the unit.

Common Problems & Solutions

Problem

Remedy

 

 

 

Does not turn on

Check that the power cable is properly connected to the unit and wall outlet (the

 

 

mains). (See page 15).

 

• Check the STATUS indicator to see if the unit has overheated or the lamp usage

 

 

has exceeded 1100 hours. (See page 32.)

 

 

 

No picture

Check that you have selected the proper input source you wish to project. (See

 

 

pages 15 and 32.)

 

Ensure all the cables are connected properly. (See pages 11 to 13.)

 

Adjust the brightness and contrast. (See page 28.)

 

• Remove the lens cap. (See page 15.)

 

• Is the POWER indicator flashing? (See page 15.)

 

Is the STATUS indicator flashing? (See page 32.)

 

 

 

Image isn’t square on the screen

Reposition the unit to improve its angle on the screen. (See pages 15 and 16.)

 

Is the vertical offset properly corrected using the keystone function? (See page

 

 

16).

 

 

 

Picture is blurred

Adjust the focus. (See page 16.)

 

Reposition the unit to improve its angle to the screen. (See pages 15 and 16.)

 

Ensure that the distance between the unit and screen is within the adjustment

 

 

range of the lens. (See pages 9 and 10.)

 

 

 

Remote control does not work

Replace the dead batteries with new ones. (See page 5).

 

Make sure there is no obstacle between the remote control and the unit.

 

Stand within 4m (13 feet) of the unit. (See page 5.)

 

 

The STATUS indicator is lit or

See the STATUS indicator message chart on the next page.

flashing

 

 

 

 

Cross color appears in RGB mode

• If “AUTO MODE” is set to “ON,” set it to “OFF” then manually adjust the

 

 

clock frequency and clock phase. (See page 27.)

 

• If “AUTO MODE” is set to “OFF,” set it to “ON.” (See page 27.)

 

 

 

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PLUS Vision U2-1130/U2-1110 user manual Troubleshooting, Common Problems & Solutions