User Guide SoundPoint IP 330/320

Power and Startup

Symptom

Problem

Corrective Action

 

 

 

There are power issues.

The SoundPoint IP 330/320

Do one of the following steps:

 

phone has no power.

Verify that no lights appear on the unit

 

 

when it is powered up.

 

 

Check if the phone is properly plugged

 

 

into a functional AC outlet.

 

 

Make sure that the phone isn't

 

 

plugged into a plug controlled by a

 

 

light switch that is off.

 

 

If plugged into a power strip, try

 

 

plugging directly into a wall outlet

 

 

instead.

 

 

Try the phone in another room where

 

 

the electricity is known to be working

 

 

on a particular outlet.

 

 

 

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Polycom IP 320, IP 330 manual Power and Startup, Symptom Problem Corrective Action