Polycom IP 320, IP 330 manual Transferring a Call, To transfer a call on

User Guide SoundPoint IP 330/320

4.When the second party answers, press the Conf soft key again to join all parties in the conference.

To split a conference call:

¾Press the Split soft key to split the conference. Both parties will be on hold.

To set up a conference call using the Join soft key:

¾When you are in an active call:

aIf you have one call on hold (on the same line or other line), use to go to the call on hold, then press the Join soft key.

A conference is created with the active call, the call on hold and yourself.

bIf you have more than one call on hold, use and to switch to the desired call on hold, press the Join soft key.

A conference is created with active call, the call on hold and yourself.

To end a conference call:

¾Press the EndCall soft key or hang up.

The other parties will continue to be connected.

Transferring a Call

A call can be transferred in one of three ways:

•Consultative transfer—The party to whom you want to transfer the call answers their phone before you transfer the call or hang up. You can consult with them before completing the transfer.

—To transfer a call: on page 3-11.

•Blind transfer—The call is automatically transferred after you dial the number of the party to whom you want to transfer the call.

—To perform a blind transfer: on page 3-11.

3 - 10