Alarm

Message

Message

Cause/Remedy

Description

Severity

 

Type

 

 

 

 

 

 

 

 

 

 

Signal Quality

Set

Audio Muted due to

Cause: RF Signal

Signal is locked

Minor

 

 

RF noise

quality is poor due to

but BER is

 

 

 

 

interference or signal

beyond Audio

 

 

 

 

level issues.

muting

 

 

 

 

Remedy: Check RF

threshold.

 

 

 

 

settings, re-aim dish,

 

 

 

 

Unstable RF Signal

Signal lock

 

 

 

and add signal

 

 

 

 

status is toggling

 

 

 

 

amplifier.

 

 

 

 

frequently.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Poor Quality RF

 

Signal is locked

 

 

 

Signal

 

but BER is

 

 

 

 

 

beyond muting

 

 

 

 

 

threshold.

 

 

 

 

 

 

 

 

Clear

Signal Quality Fault

 

 

 

 

 

Cleared

 

 

 

 

 

 

 

 

 

 

 

Audio Unmuted

 

 

 

 

 

 

 

 

 

Transport

Set

PTI lockup

Cause: Possible

Programmable

Minor

Processing

 

 

software issue.

transport input

 

 

 

 

Remedy: Clear

module stopped

 

 

 

 

alarms, reset unit,

processing any

 

 

 

 

and notify customer

data packet.

 

 

 

 

service if problem

 

 

 

Clear

PTI running

 

 

 

persists

 

 

 

 

 

 

 

 

 

 

 

 

 

DL Write/Erase

 

APP Flash Write

Cause: Downloaded

APP Flash Write

Major

Fault

 

Failed

application CRC

Failed.

 

 

 

 

check failed or failed

 

 

 

 

 

to write application

 

 

 

 

 

to flash.

 

 

 

 

 

Remedy: Fault will

 

 

 

 

 

reset in 30 seconds.

 

 

 

 

 

Notify customer

 

 

 

 

 

service if problem

 

 

 

 

 

persists.

 

 

 

 

 

 

 

 

7-10

D9865 Satellite Receiver Installation and Operation Guide

4035197 Rev C

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Cisco Systems 4028650000000 installation and operation guide Alarm Message Cause/Remedy Description Severity Type