4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 7-21
No sound •The sound has been
muted.
• Audio cable may be
faulty or not properly
connected.
• Possible station trouble.
The signal source for one
or more channels is
temporarily affected by
transmission problems or
due to a temporary solar
disturbance.
• Digital Audio setting is
not configured properly.
• Same as above.
• Check that the volume is
not muted by pressing
the VOL+ or VOL-
button on the remote
control.
• Check another channel to
compare signal
reception.
•Check the Digital Audio
setting in the Audio
Setup screen. For
example, if it is set to
Dolby Digital, ensure
that your system
supports compressed
audio.
Poor picture • Same as above.
• Check another channel to
compare signal
reception.
Problem Cause Remedy