Chapter Customer Information | Cisco Systems 4028650000000 specs

Chapter 6

Customer Information

Overview

In This Chapter

This chapter contains the following topics.

Topic

Product Support

Returning Products

See Page

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D9865 Satellite Receiver Installation and Operation Guide

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Cisco Systems 4028650000000 installation and operation guide Chapter Customer Information

Contents

Cisco D9865 Satellite Receiver Importante Zu beachten Publication Disclaimer Trademark AcknowledgementsCopyright LicensesPage Safety Precautions Rev C Satellite Receiver & Satellite Antenna Grounding Outdoor antenna grounding Warnung Safety Precautions EU MarketAdvertencia Précautions à prendre Precaucion Vorsicht AC Mains Lead Connection Important Contents Setup and Monitoring via Web GUI Appendix a Technical Specifications Service and MaintenanceAppendix B Default Settings Chapter Customer Information Appendix D Compliance About the Video Standard Check your installationSatellite Receiver Startup Receivers with Factory Pre-configured Presets Quick Setup Instructions Quick Setup Instructions D9865B Satellite Receiver D9865H Satellite Receiver Rear Panels Connections D9865D Satellite Receiver D9865 Satellite Receiver Installation and Operation Guide This Chapter OverviewTopic See D9865 Satellite Receiver Optional Features Key Features D9865 Satellite Receiver Installation and Operation Guide Chapter Front Panel Operation Button Function About the Front PanelDisplay Menu Front Panel LEDs SignalCI Slot Mute Keyboard Display Setting the TV Video Format Common Interface Modules Part Number Common Interface Modules Remote Control Button Function Remote Control FunctionsFAV Last VOL+, VOL EPGExit D9865 Satellite Receiver Installation and Operation Guide Topic See Chapter Setup and Monitoring via On-Screen Display Topic See Main Menu Main Menu On-Screen Buttons About using the on-screen menusAbout the Current Channel Button Description Options Description Channel List without EPG Features of the EPG What is EPG?Introduction to the EPG Browsing By Channel Browsing by a Different Date Parts of the GuideViewing Favorites Favorite Channels, on Changing Channels Viewing Timers Setting a Reminder Timer From EPG Setting TimersChannel/Timer Description Channel Number Channel/Timer Description Information Deleting a Timer Profile Editing a Timer Profile Adding a Favorite Profile Setting Up Your Favorite Channels Deleting a Favorite Profile Editing a Favorite Profile Performing a Channel Scan To Set Up One Button Channel Change Setting Up One Button Channel Change Setup Menu To Set Up Tuning/Preset Parameters Setting up Tuning / PresetSelection Options Description Default DVB-S Settings, on LNB PowerLNB NIT Indicates the quality of the received signal To Set Up Preset/LNB Parameters Setting up the Preset / LNBSelection Options Description Editing Network Presets Selecting the Active Preset To Set Up LNB Parameters Setting up LNBPower Settings , on Number LO Freq Crossover Enter LNB Power Setting NIT Contains Output LNB Voltage LNB Power Settings To Set Up the Dish Setting Up the Satellite Dish Setting Up the Satellite Dish None No action is performed Ldpc BER Parameter DescriptionPV BER PER Changing the Satellite Position in User Mode Adjusting the Satellite Position in Installer ModeParameter Description Signal Lock Received RF signal Signal Level and Signal Quality Adjusting the Satellite position using Signal TonesSignal Lock/Quality Tone Signal Lock Setting up the Video Setting up the Video PAL-I PAL-M PAL-B/G, PALPAL-N AR NTSC, NTSC-J Stream Aspect Actual Description Image Actual Conversion TableConversion Stream Aspect Actual Description Image 169 169 L/B None Conversion is not possible Source User Component Cvbs & TV-Out Video Output Restrictions 720p 30Hz Auto or Setting up Subtitles Setting up SubtitlesDVB Semi Applies a semi-transparent box to subtitle Text None Setting up the Audio Setting up AudioTable in Digital Audio Preference Input Digital Audio Preference Output Digital Audio Preference SettingsDolby Digital Compressed To View the Advanced Setup Menu Advanced Setup To Set Up the Advanced User Settings Setting up Advanced User SettingsSee Changing the Lock Level, on YYYY/MM/DD Changing the Lock Level PasswordYYYY/MM DD/MM/YYYY Changing the Lock Level Changing the Lock Level Password Changing the Lock Level PasswordSelect Set Lock Level Password and press OK Rebooting the Receiver Performing a Factory ResetResetting the Web GUI Login Information To Set Up the POV Mode Setting up POV Mode Allowed Service Lists Auto Basic Custom To View the Network Setup Menu Network Setup Setting up the IP Information Configuring IP SetupMPE Output MPE Bit Rate Mbps SD Mbps HD Setting the Filter Mode Mask Subnet Mask 255.0.0.0 Editing an IP Address Viewing the Unicast IP Setting the Unicast IP AddressAdding a Unicast IP Address Deleting a Unicast IP Address Editing a Unicast IP AddressMask Subnet Mask Viewing the Multicast IP Addresses Setting the Multicast IP AddressAdding a Multicast IP Address Deleting a Multicast IP Address Editing a Multicast IP Address Configuring Snmp Setup Setting up Snmp Viewing Trap Destinations Setting up Trap Destinations Editing/Deleting Trap Destinations Adding Trap Destinations Setting the Noise Cutoff parameters Configuring Noise Cutoffs DVB-S/DVB-S2 TS DVB-S/DVB-S2 Audio Default C/N Margin Relationship To Set Up Alarms and Warnings Setting up Alarms and WarningsTo configure the Alarm settings Alarm Setting Description To configure the Warning settings Viewing Downloads DL Mode DescriptionPerforming Over-the-Air Downloads To View Application Version numbers Setting Bootable Application SelectionTo Change the Download Application To View the System Information System InformationDVB-CI To View the Version Information Viewing the Version InformationVersion Information Description To View the Hardware Information Viewing Hardware InformationHardware Information Description To view the Installed Options Viewing Installed Options To View the Service Information Viewing Service InformationAbout Subscriber Services To View the Channel Information Viewing Channel InformationChannel Information Description To View the Current DVB-CI Information Viewing DVB-CI InformationDVB-CI Information Description DVB-CI Information Description To View the Device Status Information Viewing Device Status InformationDevice Status Description Information To View the Active Alarm Messages Viewing the Active Alarm and Warning MessagesActive Alarm Description Active Warning Description To View the Active Warning Messages To View the RF Status Information Viewing the RF StatusRF Status Description FEC Indicates the PV Post-Viterbi BER of the received Viewing Advanced RF Diagnostics To View the ADP Status Viewing ADP StatusADP Status Description ISE UA ADP Status Description Chapter Setup and Monitoring via Web GUI Topic See Logging on to the Web GUI Type the Username and PasswordTo Log on to the Web GUI Web GUI Summary Screen To get an Overview of the Main D9865 Settings Module Description Linked Pages Links Web GUI Environment D9865 Web GUI EnvironmentWindow Buttons About Window To Set up Tuning Information Tuning Setup Configuring Tuning Setup TS ID To Set Up Dish Pointing Setting Up Dish Pointing Ldpc ER Options Description Goto Satellite Moves the dish to the selected pre-stored To Set up the SI Receive Parameters Setting up SI Receive Parameters Allowed Service Lists Custom To Set Up the Muting Threshold Controls Setting up Muting Threshold Controls Setting up Muting Threshold Controls Audio Default C/N Margin Relationship To Set Up the Tuning Presets Setting up the Tuning Presets/LNB Setting up the Tuning Presets/LNB To Set Up the LNB Presets Setting up LNB Presets Click Apply to Preset Setting up Dish Presets To View the Input Status Viewing Input Status To set the Channel Selection Setting the Channel Information Channel Information Description To Configure the Common Interface CI Configuring the Common Interface CI Information Set Mode to PID and enter PID number If you set by Parameter Settings CI Status Description System ID Description To View the PSI Tables Viewing the PSI TablesAbbreviation Description PID To View the PSI Frequency Information Viewing PSI Frequency Information To View the PSI Channels Viewing the PSI ChannelsPMT PID ECM PID To Set Up the Video WSS Mode Description To Set Up the Caption Parameters Configuring Captions Op Mode Selection Description To Set Up Subtitles Select Language By Option Description BackGnd Option Description D9865 Satellite Receiver Installation and Operation Guide To Set Up the Audio Audio Status Description To View the System Identification Information Viewing System InformationIdentity Information Description To View the Features or License Information Viewing Features/Licenses To Configure Management and Data Port Settings Setting Up IP InformationSelection Description To Set Up IP Routing Setting Up IP Routing Enter a Multicast Filter Address and click Add To Set Up Snmp Setting Up Snmp and Trap Destinations Setting up Snmp and Trap Destinations To Configure the Time/Clock Settings Configuring Time/Clock Information To Configure Favorites and Reminders Configuring Favorites and Reminders To Edit a Favorites Profile To View the Active Alarm/Warning Status Information Viewing the Alarm/Warning Status To Set Up Alarms To Set up Warnings To View the Alarm/Warning History Information Viewing the Alarm/Warning History Viewing Version Information Viewing Hardware Information To Configure the Import/Export Information Setting Up Import/Export Information Setting Up Import/Export Information To View the backup and restore Status Information Viewing the Backup/Restore HistoryStatus Description Managing D9865 Web GUI Accounts To Configure the User Login Passwords Proceed as follows to manage user accounts To Add a User Account To delete a user account Account Type Access To Configure the Lock Level settings Configuring Lock Level Settings Enter the Current lock level Password To View Cisco Contact Information Viewing Contact Information To View the Diagnostic Log Messages Viewing Diagnostic Logs To View the Device Usage Counters Viewing the Usage CountersClear Device Status Description To Load a Software Version Performing Service Actions D9865 Satellite Receiver Installation and Operation Guide Chapter Customer Information Product Support Warranty and Post-Warranty SupportTraining Support Customers Location Phone Number Customer Responsibility Case of a FaultCase of Repair Obtaining an RMA Number and Shipping Address Returning Products Packing and Shipping the Product D9865 Satellite Receiver Installation and Operation Guide Chapter Service and Maintenance Messages Alarms Message Cause/Remedy Description Severity TypeGeneral D9865 Receiver Message List Alarm Message Cause/Remedy Description Severity Type Production DL APP Reboot NVS Flash Alarm Message Message Cause/Remedy Description Severity Type Alarm Message Message Cause/Remedy Description Alarm Message Cause/Remedy Description Severity Type Alarm Message Cause/Remedy Description Severity Type LNB PS Record Alarm Message Cause/Remedy Description Severity Type Alarm Message Cause/Remedy Description Severity Type Alarm Message Cause/Remedy Description Severity Type Alarm Message Cause/Remedy Description Severity Type Message Cause/Remedy Description Type Message Cause/Remedy Description Type Message Cause/Remedy Description Type PRI Hdcp Problem Cause Remedy Troubleshooting Instructions, Quick Setup Problem Cause Remedy D9865 Satellite Receiver Installation and Operation Guide This Appendix Appendix a Technical Specifications Parameter Specification Receiver SpecificationsTuner LNB Requirements Symbol Rate StabilityDVB-S and DVB-S2 DVB-S Eb/No C/N Ratio DVB-S Eb/No C/N RatioConvolutional FEC Rate Eb/No Ratio dB At DVB Threshold DVB-S2 Error Rate Performance Es/No C/N Ratio DVB-S2 Error Rate Performance ES/No C/N RatioMode Simulated Es/No dB for FEC Typical Performance dB Analog Video Output Video OutputDigital Audio/Video Output D9865H and D9865D only HD Analog Video Output D9865H and D9865D only Analog Audio Output Audio OutputsDigital Audio S/PDIF Output AAC AC Power Connector PowerGeneral Mechanics Appendix B Default Settings Tuning/Preset Factory Default SettingsParameter Default Preset Number Downlink 12.15 GHz Symbol Rate 28.3465 MS/s NetId Downlink 12.31 GHz Symbol Rate 30.0 Ms/s NetId Downlink 12.45 GHz Symbol Rate 30.5 MS/s NetId Preset Number 9 to LNB Setup Configuration LNB Setup Configuration 1 to Subtitle Setup Video Setup Administration Audio SetupYYYY-MM-DD Advanced Administration POV ModeIP Setup Unicast IP Setup Noise Cutoffs Trap Destination SetupDownload Alarms and Warnings CI Setup Web GUI onlyParameter Default AW Banner Disable Import/Export Web GUI only D9865 Satellite Receiver Installation and Operation Guide Appendix C Lock Levels Video D9865 Satellite Receiver Lock LevelsLevel Description Parameter Lock Level Channel List All Screens Parameter Lock Level Set Timer TimersEPG Grid EPG Info Edit Favorites Favorites Tuning/PresetPresetLNB Tuning/Preset PresetOne Button Channel Change button presses Dish Setup Installer Mode Dish Setup User Mode Subtitles BAT NIT SDT PAT Change IP Address Snmp Setup Alarm Setup Alarms & WarningsTrap Destinations Info Bootable App Selection Screen FCC Notices Applicable Notices and DisclaimerIndustry Canada Notice Disclaimer Declaration of Conformity D9865 Satellite Receiver Installation and Operation Guide