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Cisco Systems 4028650000000 installation and operation guide Packing and Shipping the Product

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Returning Products, Continued

Packing and Shipping the Product

Follow these instructions to pack the product and ship it to Cisco.

1.Are the product's original container and packing material available?

•If yes, pack the product in the container using the packing material.

•If no, pack the product in a sturdy, corrugated box, and cushion it with packing material.

Important:

•You are responsible for delivering the returned product to Cisco safely and undamaged. Shipments damaged due to improper packaging may be refused and returned to you at your expense.

•Do not return any power cords or accessories.

2.Write the RMA number on the outside of the container.

Note: Absence of the RMA number may delay processing of product repair and/or result in the equipment being returned unrepaired. Include the RMA number in all correspondence.

3.Ship the product to the address provided by the customer service representative.

Note: Cisco does not accept freight collect. Be sure to prepay and insure all shipments.

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D9865 Satellite Receiver Installation and Operation Guide

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Cisco Systems 4028650000000 installation and operation guide Packing and Shipping the Product

Contents

Cisco D9865 Satellite Receiver Importante Zu beachtenPublication Disclaimer Trademark AcknowledgementsCopyright LicensesPage Safety Precautions Rev C Satellite Receiver & Satellite Antenna Grounding Outdoor antenna grounding Advertencia Safety Precautions EU MarketWarnung Précautions à prendre Precaucion VorsichtAC Mains Lead Connection Important Contents Setup and Monitoring via Web GUI Appendix a Technical Specifications Service and MaintenanceAppendix B Default Settings Chapter Customer InformationAppendix D Compliance Satellite Receiver Startup Check your installationAbout the Video Standard Receivers with Factory Pre-configured Presets Quick Setup InstructionsQuick Setup Instructions D9865B Satellite Receiver D9865H Satellite Receiver Rear Panels ConnectionsD9865D Satellite Receiver D9865 Satellite Receiver Installation and Operation Guide This Chapter OverviewTopic SeeD9865 Satellite Receiver Optional Features Key FeaturesD9865 Satellite Receiver Installation and Operation Guide Chapter Front Panel Operation Button Function About the Front PanelDisplay MenuFront Panel LEDs SignalCI Slot MuteKeyboard Display Setting the TV Video FormatCommon Interface Modules Part Number Common Interface ModulesRemote Control Button Function Remote Control FunctionsFAV LastExit EPGVOL+, VOL D9865 Satellite Receiver Installation and Operation Guide Topic See Chapter Setup and Monitoring via On-Screen DisplayTopic See Main Menu Main Menu On-Screen Buttons About using the on-screen menusAbout the Current Channel Button DescriptionOptions Description Channel List without EPGFeatures of the EPG What is EPG?Introduction to the EPG Browsing By ChannelBrowsing by a Different Date Parts of the GuideViewing Favorites Favorite Channels, onChanging Channels Viewing TimersSetting a Reminder Timer From EPG Setting TimersChannel/Timer Description Channel NumberChannel/Timer Description Information Deleting a Timer Profile Editing a Timer ProfileAdding a Favorite Profile Setting Up Your Favorite ChannelsDeleting a Favorite Profile Editing a Favorite ProfilePerforming a Channel Scan To Set Up One Button Channel Change Setting Up One Button Channel ChangeSetup Menu To Set Up Tuning/Preset Parameters Setting up Tuning / PresetSelection Options Description Default DVB-SSettings, on LNB PowerLNB NITIndicates the quality of the received signal Selection Options Description Setting up the Preset / LNBTo Set Up Preset/LNB Parameters Editing Network Presets Selecting the Active PresetPower Settings , on Setting up LNBTo Set Up LNB Parameters Number LO Freq Crossover Enter LNB Power Setting NIT Contains Output LNB Voltage LNB Power SettingsTo Set Up the Dish Setting Up the Satellite DishSetting Up the Satellite Dish None No action is performed Ldpc BER Parameter DescriptionPV BER PERChanging the Satellite Position in User Mode Adjusting the Satellite Position in Installer ModeParameter Description Signal Lock Received RF signalSignal Lock/Quality Tone Adjusting the Satellite position using Signal TonesSignal Level and Signal Quality Signal Lock Setting up the Video Setting up the VideoPAL-I PAL-M PAL-B/G, PALPAL-N AR NTSC, NTSC-JConversion Actual Conversion TableStream Aspect Actual Description Image Stream Aspect Actual Description Image 169 169 L/B None Conversion is not possible Source User Component Cvbs & TV-Out Video Output Restrictions720p 30Hz Auto or DVB Setting up SubtitlesSetting up Subtitles Semi Applies a semi-transparent box to subtitle Text None Table in Digital Audio Preference Setting up AudioSetting up the Audio Dolby Digital Compressed Digital Audio Preference SettingsInput Digital Audio Preference Output To View the Advanced Setup Menu Advanced SetupSee Changing the Lock Level, on Setting up Advanced User SettingsTo Set Up the Advanced User Settings YYYY/MM/DD Changing the Lock Level PasswordYYYY/MM DD/MM/YYYYChanging the Lock Level Select Set Lock Level Password and press OK Changing the Lock Level PasswordChanging the Lock Level Password Resetting the Web GUI Login Information Performing a Factory ResetRebooting the Receiver To Set Up the POV Mode Setting up POV ModeAllowed Service Lists Auto Basic Custom To View the Network Setup Menu Network SetupMPE Output Configuring IP SetupSetting up the IP Information MPE Bit Rate Mbps SD Mbps HD Setting the Filter ModeMask Subnet Mask 255.0.0.0 Editing an IP AddressAdding a Unicast IP Address Setting the Unicast IP AddressViewing the Unicast IP Mask Subnet Mask Editing a Unicast IP AddressDeleting a Unicast IP Address Adding a Multicast IP Address Setting the Multicast IP AddressViewing the Multicast IP Addresses Deleting a Multicast IP Address Editing a Multicast IP AddressConfiguring Snmp Setup Setting up SnmpViewing Trap Destinations Setting up Trap DestinationsEditing/Deleting Trap Destinations Adding Trap DestinationsSetting the Noise Cutoff parameters Configuring Noise CutoffsDVB-S/DVB-S2 TS DVB-S/DVB-S2 Audio Default C/N Margin Relationship To Set Up Alarms and Warnings Setting up Alarms and WarningsTo configure the Alarm settings Alarm Setting DescriptionTo configure the Warning settings Performing Over-the-Air Downloads DL Mode DescriptionViewing Downloads To Change the Download Application Setting Bootable Application SelectionTo View Application Version numbers DVB-CI System InformationTo View the System Information Version Information Description Viewing the Version InformationTo View the Version Information Hardware Information Description Viewing Hardware InformationTo View the Hardware Information To view the Installed Options Viewing Installed OptionsAbout Subscriber Services Viewing Service InformationTo View the Service Information Channel Information Description Viewing Channel InformationTo View the Channel Information DVB-CI Information Description Viewing DVB-CI InformationTo View the Current DVB-CI Information DVB-CI Information Description Device Status Description Information Viewing Device Status InformationTo View the Device Status Information Active Alarm Description Viewing the Active Alarm and Warning MessagesTo View the Active Alarm Messages Active Warning Description To View the Active Warning MessagesTo View the RF Status Information Viewing the RF StatusRF Status Description FECIndicates the PV Post-Viterbi BER of the received Viewing Advanced RF Diagnostics To View the ADP Status Viewing ADP StatusADP Status Description ISE UAADP Status Description Chapter Setup and Monitoring via Web GUI Topic See To Log on to the Web GUI Type the Username and PasswordLogging on to the Web GUI Web GUI Summary Screen To get an Overview of the Main D9865 SettingsModule Description Linked Pages LinksWindow Buttons D9865 Web GUI EnvironmentWeb GUI Environment About Window To Set up Tuning Information Tuning SetupConfiguring Tuning Setup TS ID To Set Up Dish Pointing Setting Up Dish PointingLdpc ER Options Description Goto Satellite Moves the dish to the selected pre-stored To Set up the SI Receive Parameters Setting up SI Receive ParametersAllowed Service Lists Custom To Set Up the Muting Threshold Controls Setting up Muting Threshold ControlsSetting up Muting Threshold Controls Audio Default C/N Margin Relationship To Set Up the Tuning Presets Setting up the Tuning Presets/LNBSetting up the Tuning Presets/LNB To Set Up the LNB Presets Setting up LNB PresetsClick Apply to Preset Setting up Dish PresetsTo View the Input Status Viewing Input StatusTo set the Channel Selection Setting the Channel InformationChannel Information Description To Configure the Common Interface CI Configuring the Common Interface CI InformationSet Mode to PID and enter PID number If you set by Parameter SettingsCI Status Description System ID Description To View the PSI Tables Viewing the PSI TablesAbbreviation Description PIDTo View the PSI Frequency Information Viewing PSI Frequency InformationTo View the PSI Channels Viewing the PSI ChannelsPMT PID ECM PIDTo Set Up the Video WSS Mode Description To Set Up the Caption Parameters Configuring CaptionsOp Mode Selection Description To Set Up SubtitlesSelect Language By Option Description BackGnd Option DescriptionD9865 Satellite Receiver Installation and Operation Guide To Set Up the Audio Audio Status Description Identity Information Description Viewing System InformationTo View the System Identification Information To View the Features or License Information Viewing Features/LicensesSelection Description Setting Up IP InformationTo Configure Management and Data Port Settings To Set Up IP Routing Setting Up IP RoutingEnter a Multicast Filter Address and click Add To Set Up Snmp Setting Up Snmp and Trap DestinationsSetting up Snmp and Trap Destinations To Configure the Time/Clock Settings Configuring Time/Clock InformationTo Configure Favorites and Reminders Configuring Favorites and RemindersTo Edit a Favorites Profile To View the Active Alarm/Warning Status Information Viewing the Alarm/Warning StatusTo Set Up Alarms To Set up Warnings To View the Alarm/Warning History Information Viewing the Alarm/Warning HistoryViewing Version Information Viewing Hardware Information To Configure the Import/Export Information Setting Up Import/Export InformationSetting Up Import/Export Information Status Description Viewing the Backup/Restore HistoryTo View the backup and restore Status Information Managing D9865 Web GUI Accounts To Configure the User Login PasswordsProceed as follows to manage user accounts To Add a User AccountTo delete a user account Account Type AccessTo Configure the Lock Level settings Configuring Lock Level SettingsEnter the Current lock level Password To View Cisco Contact Information Viewing Contact InformationTo View the Diagnostic Log Messages Viewing Diagnostic LogsClear Viewing the Usage CountersTo View the Device Usage Counters Device Status Description To Load a Software Version Performing Service ActionsD9865 Satellite Receiver Installation and Operation Guide Chapter Customer Information Product Support Warranty and Post-Warranty SupportTraining Support Customers Location Phone NumberCase of Repair Case of a FaultCustomer Responsibility Obtaining an RMA Number and Shipping Address Returning ProductsPacking and Shipping the Product D9865 Satellite Receiver Installation and Operation Guide Chapter Service and Maintenance Messages Alarms Message Cause/Remedy Description Severity TypeGeneral D9865 Receiver Message ListAlarm Message Cause/Remedy Description Severity Type Production DL APP RebootNVS Flash Alarm Message Message Cause/Remedy Description Severity TypeAlarm Message Message Cause/Remedy Description Alarm Message Cause/Remedy Description Severity Type Alarm Message Cause/Remedy Description Severity Type LNB PS RecordAlarm Message Cause/Remedy Description Severity Type Alarm Message Cause/Remedy Description Severity Type Alarm Message Cause/Remedy Description Severity Type Alarm Message Cause/Remedy Description Severity Type Message Cause/Remedy Description Type Message Cause/Remedy Description Type Message Cause/Remedy Description Type PRI Hdcp Problem Cause Remedy TroubleshootingInstructions, Quick SetupProblem Cause Remedy D9865 Satellite Receiver Installation and Operation Guide This Appendix Appendix a Technical SpecificationsTuner Receiver SpecificationsParameter Specification DVB-S and DVB-S2 Symbol Rate StabilityLNB Requirements Convolutional FEC Rate Eb/No Ratio dB At DVB Threshold DVB-S Eb/No C/N RatioDVB-S Eb/No C/N Ratio Mode Simulated Es/No dB for FEC Typical Performance dB DVB-S2 Error Rate Performance ES/No C/N RatioDVB-S2 Error Rate Performance Es/No C/N Ratio Analog Video Output Video OutputDigital Audio/Video Output D9865H and D9865D only HD Analog Video Output D9865H and D9865D onlyAnalog Audio Output Audio OutputsDigital Audio S/PDIF Output AACAC Power Connector PowerGeneral MechanicsAppendix B Default Settings Parameter Default Factory Default SettingsTuning/Preset Preset Number Downlink 12.15 GHz Symbol Rate 28.3465 MS/s NetId Downlink 12.31 GHz Symbol Rate 30.0 Ms/s NetId Downlink 12.45 GHz Symbol Rate 30.5 MS/s NetId Preset Number 9 to LNB Setup Configuration LNB Setup Configuration 1 toSubtitle Setup Video SetupYYYY-MM-DD Audio SetupAdministration Advanced Administration POV ModeIP Setup Unicast IP SetupDownload Trap Destination SetupNoise Cutoffs Alarms and Warnings CI Setup Web GUI onlyParameter Default AW Banner Disable Import/Export Web GUI onlyD9865 Satellite Receiver Installation and Operation Guide Appendix C Lock Levels Video D9865 Satellite Receiver Lock LevelsLevel Description Parameter Lock LevelChannel List All ScreensParameter Lock Level Set Timer TimersEPG Grid EPG InfoEdit Favorites FavoritesOne Button Channel Change button presses Tuning/Preset PresetTuning/PresetPresetLNB Dish Setup Installer Mode Dish Setup User ModeSubtitles BAT NIT SDT PAT Change IP Address Snmp SetupTrap Destinations Alarms & WarningsAlarm Setup Info Bootable App Selection ScreenIndustry Canada Notice Applicable Notices and DisclaimerFCC Notices Disclaimer Declaration of Conformity D9865 Satellite Receiver Installation and Operation Guide