Alarm

Message

Message

Cause/Remedy

Description

Severity

 

Type

 

 

 

 

 

 

 

 

 

 

Program Not

Set

Channel is not

Cause: The channel is

Program

Minor

Auth

 

authorized

unauthorized for the

unauthorized

 

 

 

 

current program.

because the tier

 

 

 

 

Remedy: Contact

bits do not

 

 

 

 

your (uplink) service

match.

 

 

 

 

provider to

 

 

 

 

Channel requires an

Program is

 

 

 

determine whether

 

 

 

authorization key

unauthorized

 

 

 

you are authorized to

 

 

 

 

because the unit

 

 

 

 

receive the current

does not have an

 

 

 

 

program.

 

 

 

 

authorization

 

 

 

 

 

 

 

 

 

 

key.

 

 

 

 

 

 

 

 

 

Channel is blacked

 

Program is

 

 

 

out

 

unauthorized

 

 

 

 

 

because at a

 

 

 

 

 

minimum, it

 

 

 

 

 

needs to match

 

 

 

 

 

one blackout

 

 

 

 

 

code.

 

 

 

 

 

 

 

 

 

Channel uses an

Cause: Conditional

Non-SA

 

 

 

unknown CA system

access not supported.

conditional

 

 

 

 

Remedy: Contact

access system.

 

 

 

 

your (uplink) service

 

 

 

 

Channel

ISE UA does not

 

 

 

authorization refused

provider to

match factory

 

 

 

 

determine whether

configuration.

 

 

 

 

you are authorized to

 

 

 

 

 

 

 

 

Channel requires an

Conditional

 

 

 

IRD with CA support

receive the current

access is not

 

 

 

program at this time.

 

 

 

 

 

supported.

 

 

 

Channel requires the

Cause: Hardware

In-board security

 

 

 

PE to have an ISE

issue.

element is not

 

 

 

 

Remedy: Clear

present.

 

 

 

 

alarms, reset unit,

 

 

 

 

 

and notify customer

 

 

 

 

 

service if problem

 

 

 

 

 

persists.

 

 

 

 

 

 

 

 

 

Clear

Fault Reset

 

 

 

 

 

 

 

 

 

 

 

Channel is

 

 

 

 

 

authorized

 

 

 

 

 

 

 

 

 

4035197 Rev C

D9865 Satellite Receiver Installation and Operation Guide

7-3

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Cisco Systems 4028650000000 installation and operation guide Alarm Message Cause/Remedy Description Severity Type