![](/images/new-backgrounds/1257540/25754093x1.webp)
Using the Basic Features of Your SoundPoint IP 550 Phone
Answer the incoming call.
This places the original call on hold and refreshes the soft key labels.
Note | Incoming calls may be forwarded by pressing the Forward soft key. For more |
| information, refer to Dynamic Forwarding on page |
|
|
To answer an incoming call on a line configured for multiple Line Keys:
>>Do one of the following steps:
— Answer the call by pressing | associated with the |
second incoming call. |
|
The first call is put on hold and the second call is answered.
—Press or the Hold soft key to put the original call on hold.
Soft key labels are updated on the display showing Answer, Reject, and Forward.
Answer the incoming call.
This places the original call on hold and refreshes the soft key labels.
Note | Incoming calls may be forwarded by pressing the Forward soft key. For more |
| information, refer to Dynamic Forwarding on page |
|
|
To answer an incoming call on a shared line:
1.Answer the incoming call.
2.Press or the Hold soft key.
Anyone on another phone configured to use the same shared line may take the call by selecting the Line Key associated with the on hold call (represented by a flashing red LED).
3 - 7