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Primera Technology LX400 C. Clearing A Label Jam, D. Cleaning The Printer, Troubleshooting, Index

Models: LX400

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INDEX

C. CLEARING A LABEL JAM

If there is a label jam in the printer mechanism first attempt to remove the jam by opening the cover and removing the jam from the printer feed output area.

If the jam can not be located, it is possible to remove a cover over the feed input area. Pull on the center of the cover as shown below to release the tabs on the sides.

To prevent future jams, use rubbing alcohol to remove an adhesive left in the printer feed area.

D. CLEANING THE PRINTER

If any ink has gotten on to the printer casing itself, the case of the printer can be cleaned with an ammonia based window cleaner and a lint-free cloth.

Over time, ink overspray may gather at the base of the printer. The printer is designed using a vacuum system to gather most of this ink on a series of saturation pads. Eventually, these pads may need to be replaced. Contact tech support to determine if pad replacement is necessary.

48Troubleshooting

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Primera Technology LX400 user manual C. Clearing A Label Jam, D. Cleaning The Printer, Troubleshooting, Index

Contents

Color Label Printer Users Manual113006-510984-02 2006 All rights reservedPrinting History Table of Contents Section 2 Hardware and Software SetupSection 3 Printing Using a PC Section 4 Printing Using a MacintoshInteractive Feature in this PDF Document Section 1 Getting Started INDEXTHANK YOU… A. CHOOSING A GOOD LOCATIONINDEX B. UNPACKING AND INSPECTIONStarter roll of high gloss label stock C. IDENTIFYING THE PARTS Power LED Ink Low LED Label Stock TOF Sensor BarINDEX Label Tear BarD. COMPUTER SPECIFICATIONS Minimum PC SpecificationsMinimum Macintosh Specifications INDEXSection 2 Hardware and Software Setup A. INSTALLING THE PC SOFTWAREB. INSTALLING THE MAC SOFTWARE Hardware and Software SettingsC. CONNECTING POWER D. CONNECTING THE USB CABLE / INSTALLING THE PRINTER DRIVER6 Hardware and Software Settings If you are using a PCHardware and Software Settings If you are using MacintoshINDEX E. INSTALLING LABEL STOCK 8 Hardware and Software SettingsNote These instructions and screen captures are for use with OS INDEXINDEX Hardware and Software SettingsStock Guide Rollers 10 Hardware and Software Settings F. ADJUSTING THE LABEL STOCK TOF TOP OF FORM SENSORINDEX Hardware and Software Settings INDEXCircular Labels Through Hole Labels12 Hardware and Software Settings G. USING FAN-FOLD LABEL STOCKINDEX H. INSTALLING THE INK CARTRIDGE If using a PCIf using a Mac For Macintosh and PCI. ALIGNING THE INK CARTRIDGE 14 Hardware and Software SettingsINDEX Hardware and Software Settings c. Cut or fold a 8.5 x 11 sheet of paper in half length wise so that it is no wider than 4.25 inches. Pull the the label stock guide all the way out and lock it in place using the instructions in Section 2G. Push the paper into the feed area. Once the printer senses the page it will pull it into place. You must feed the test sheet of paper into the printer after the alignment print has been sent to the printer otherwise it will feed the sheet right through the printer with out printingINDEX Section 3 Printing Using a PC A. USING NICELABEL16 Printing Using a PC Creating a labelPrinting Using a PC INDEX18 Printing Using a PC INDEXINDEX Printing Using a PCb. The first screen in the Barcode Wizard will allow you to select the type of Barcode you wish to print. You can also enter the data to be used in the barcode. For this we are doing a simple UPC-A barcode. For more information on other types of barcodes, please see Section 3B. Creating Barcodes in NiceLabel 20 Printing Using a PC INDEXINDEX Printing Using a PCb. There are other tools at your disposal to align the object or add shapes. On the right side of the screen you will see alignment tools so you can align the objects on your label in relation to each other. Select objects by clicking on them or clicking and dragging a lasso around multiple objects or by holding down the SHIFT key and clicking on each object individually. You can also center these objects by right clicking on a selected object and choosing Align from the drop- down menu. If you wish to center your object on the label choose the appropriate centering options and check the Align to Label checkbox B. CREATING BARCODES IN NICELABEL 22 Printing Using a PCINDEX INDEX Printing Using a PCAvailable barcode types are listed here 24 Printing Using a PC INDEXC. PRINTER DRIVER SETTINGS PC To find Driver SettingsPrinting Using a PC INDEX26 Printing Using a PC Paper SizeOrientation Print QualityColor Matching Ink SaturationCartridge Alignment Printing Using a PCClean/Change Cartridge & Check Ink Levels Clean/Purge28 Printing Using a PC INDEXChange Cartridge Details/Print CounterSensor Type Printing Using a PCOutput Mode Enable Bi-di Printing30 Printing Using a PC OffsetsLeft Margin Offset Top of Form TOFTear Off Position Cut PositionSection 4 Printing Using a Macintosh 32 Printing Using a MacintoshA. PRINTING ON A MAC FROM ADOBE ILLUSTRATOR INDEX4. Change your printer settings to the desired quality Printing Using a MacintoshINDEX 6. The paper/label size defaults to 4x4 or whatever was last used 34 Printing Using a MacintoshINDEX INDEX Printing Using a Macintosh7. Click on the drop down arrow to select a predefined label size or create a custom size by clicking Manage Custom Sizes. For this example there is a 4x3 predefined size. If your label is on the list choose it, click OK and move on to step 10. If your label is not on the list click Manage Custom Sizes from the list 36 Printing Using a Macintosh INDEXB. CREATING BARCODES ON A MAC C. PRINTING FROM OTHER APPLICATIONSPrinting Using a Macintosh INDEX38 Printing Using a Macintosh D. PRINTER DRIVER SETTINGS MACINDEX Color Type IntensityPrinting Using a Macintosh INDEXConfig. Utility Clean Cartridge40 Printing Using a Macintosh INDEXLabel Offsets Printing Using a MacintoshINDEX Cartridge Alignment42 Printing Using a Macintosh INDEXTear Off Position Cut PositionOutput Mode Printing Using a MacintoshINDEX Sensor TypeSection 5 Troubleshooting A. SOLVING REGISTRATION PROBLEMS44 Troubleshooting INDEX3. Improper Label Gap Distance. See Section 6 for label specifications TroubleshootingINDEX 46 Troubleshooting INDEXTroubleshooting B. CREATING A FULL BLEED PRINTINDEX D. CLEANING THE PRINTER 48 TroubleshootingC. CLEARING A LABEL JAM INDEXE. CLEANING THE INK CARTRIDGE F. TECHNICAL SUPPORTTroubleshooting INDEX50 Label and Roll Specifications Section 6 Label and Roll SpecificationsINDEX Roll Specifications Label and Roll SpecificationsINDEX 52 Technical Specifications Section 7 Technical SpecificationsINDEX Index IndexPrinter Driver Settings Ink SaturationPrinted in the United States of America P/N