Primera Technology LX400 user manual Image is printing horizontally offset

TOC INDEX

2.Nonstandard / Non-translucent Backing Material. Test the unit with the label sample material that came with the unit. If it prints correctly, your label stock may not be compatible. The label sensor needs to see the difference between a label and a backing material by seeing through the label stock for light variations. If it can not see through the label, problems will arise. If you must use this type of backing, try label stock that has a black mark on the back to show where the label begins. You will need to change the Sensor Type setting in the driver preferences to Reflective.

3.Improper Label Gap Distance. See Section 6 for label specifications.

4.Page Size is Bigger than Label Stock Size. If the page size set in the driver is larger than the actual label stock, ink will be printed on the gaps and the sensor will start looking for a gap too late. This can cause label skipping or inconsistent print starting points.

5.Portrait / Landscape. If the Portrait / Landscape setting does not correspond to the label stock installed this will also cause the printer to print over the gap and onto the next label. Make sure this is set correctly.

6.Sensor Position. Circular, nonstandard label shapes or multiple labels across will require precise adjustment of the label sensor. If you are using circular or other non rectangular die-cut labels see Section 2F for instructions.

The image is printing horizontally offset

Two printer driver settings can affect this issue.

Left Margin Offset. This adjustment is found in the printer preferences area of the printer driver. If you see white space on the right (printers left) side of the label and overlap on the opposite side, decrease the number (negative numbers are allowed). If you see white space on the left (printers right) side of the label and overlap on the opposite side increase the number.

Troubleshooting 45