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Primera Technology LX400 user manual Troubleshooting, Index

Models: LX400

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3.Improper Label Gap Distance. See Section 6 for label specifications.

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INDEX

2.Nonstandard / Non-translucent Backing Material. Test the unit with the label sample material that came with the unit. If it prints correctly, your label stock may not be compatible. The label sensor needs to see the difference between a label and a backing material by seeing through the label stock for light variations. If it can not see through the label, problems will arise. If you must use this type of backing, try label stock that has a black mark on the back to show where the label begins. You will need to change the Sensor Type setting in the driver preferences to Reflective.

3.Improper Label Gap Distance. See Section 6 for label specifications.

4.Page Size is Bigger than Label Stock Size. If the page size set in the driver is larger than the actual label stock, ink will be printed on the gaps and the sensor will start looking for a gap too late. This can cause label skipping or inconsistent print starting points.

5.Portrait / Landscape. If the Portrait / Landscape setting does not correspond to the label stock installed this will also cause the printer to print over the gap and onto the next label. Make sure this is set correctly.

6.Sensor Position. Circular, nonstandard label shapes or multiple labels across will require precise adjustment of the label sensor. If you are using circular or other non rectangular die-cut labels see Section 2F for instructions.

The image is printing horizontally offset

Two printer driver settings can affect this issue.

Left Margin Offset. This adjustment is found in the printer preferences area of the printer driver. If you see white space on the right (printers left) side of the label and overlap on the opposite side, decrease the number (negative numbers are allowed). If you see white space on the left (printers right) side of the label and overlap on the opposite side increase the number.

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Primera Technology LX400 user manual Troubleshooting, Index, Improper Label Gap Distance. See for label specifications

Contents

Users Manual Color Label Printer113006-510984-02 2006 All rights reservedPrinting History Section 2 Hardware and Software Setup Table of ContentsSection 3 Printing Using a PC Section 4 Printing Using a MacintoshInteractive Feature in this PDF Document INDEX Section 1 Getting StartedTHANK YOU… A. CHOOSING A GOOD LOCATIONINDEX B. UNPACKING AND INSPECTIONStarter roll of high gloss label stock Power LED Ink Low LED Label Stock TOF Sensor Bar C. IDENTIFYING THE PARTSINDEX Label Tear BarMinimum PC Specifications D. COMPUTER SPECIFICATIONSMinimum Macintosh Specifications INDEXA. INSTALLING THE PC SOFTWARE Section 2 Hardware and Software SetupB. INSTALLING THE MAC SOFTWARE Hardware and Software SettingsD. CONNECTING THE USB CABLE / INSTALLING THE PRINTER DRIVER C. CONNECTING POWER6 Hardware and Software Settings If you are using a PCHardware and Software Settings If you are using MacintoshINDEX 8 Hardware and Software Settings E. INSTALLING LABEL STOCKNote These instructions and screen captures are for use with OS INDEXINDEX Hardware and Software SettingsStock Guide Rollers 10 Hardware and Software Settings F. ADJUSTING THE LABEL STOCK TOF TOP OF FORM SENSORINDEX INDEX Hardware and Software SettingsCircular Labels Through Hole Labels12 Hardware and Software Settings G. USING FAN-FOLD LABEL STOCKINDEX If using a PC H. INSTALLING THE INK CARTRIDGEIf using a Mac For Macintosh and PCI. ALIGNING THE INK CARTRIDGE 14 Hardware and Software SettingsINDEX Hardware and Software Settings c. Cut or fold a 8.5 x 11 sheet of paper in half length wise so that it is no wider than 4.25 inches. Pull the the label stock guide all the way out and lock it in place using the instructions in Section 2G. Push the paper into the feed area. Once the printer senses the page it will pull it into place. You must feed the test sheet of paper into the printer after the alignment print has been sent to the printer otherwise it will feed the sheet right through the printer with out printingINDEX A. USING NICELABEL Section 3 Printing Using a PC16 Printing Using a PC Creating a labelINDEX Printing Using a PCINDEX 18 Printing Using a PCINDEX Printing Using a PCb. The first screen in the Barcode Wizard will allow you to select the type of Barcode you wish to print. You can also enter the data to be used in the barcode. For this we are doing a simple UPC-A barcode. For more information on other types of barcodes, please see Section 3B. Creating Barcodes in NiceLabel INDEX 20 Printing Using a PCINDEX Printing Using a PCb. There are other tools at your disposal to align the object or add shapes. On the right side of the screen you will see alignment tools so you can align the objects on your label in relation to each other. Select objects by clicking on them or clicking and dragging a lasso around multiple objects or by holding down the SHIFT key and clicking on each object individually. You can also center these objects by right clicking on a selected object and choosing Align from the drop- down menu. If you wish to center your object on the label choose the appropriate centering options and check the Align to Label checkbox B. CREATING BARCODES IN NICELABEL 22 Printing Using a PCINDEX INDEX Printing Using a PCAvailable barcode types are listed here INDEX 24 Printing Using a PCTo find Driver Settings C. PRINTER DRIVER SETTINGS PCPrinting Using a PC INDEXPaper Size 26 Printing Using a PCOrientation Print QualityInk Saturation Color MatchingCartridge Alignment Printing Using a PCClean/Purge Clean/Change Cartridge & Check Ink Levels28 Printing Using a PC INDEXDetails/Print Counter Change CartridgeSensor Type Printing Using a PCEnable Bi-di Printing Output Mode30 Printing Using a PC OffsetsTop of Form TOF Left Margin OffsetTear Off Position Cut Position32 Printing Using a Macintosh Section 4 Printing Using a MacintoshA. PRINTING ON A MAC FROM ADOBE ILLUSTRATOR INDEX4. Change your printer settings to the desired quality Printing Using a MacintoshINDEX 6. The paper/label size defaults to 4x4 or whatever was last used 34 Printing Using a MacintoshINDEX INDEX Printing Using a Macintosh7. Click on the drop down arrow to select a predefined label size or create a custom size by clicking Manage Custom Sizes. For this example there is a 4x3 predefined size. If your label is on the list choose it, click OK and move on to step 10. If your label is not on the list click Manage Custom Sizes from the list INDEX 36 Printing Using a MacintoshC. PRINTING FROM OTHER APPLICATIONS B. CREATING BARCODES ON A MACPrinting Using a Macintosh INDEX38 Printing Using a Macintosh D. PRINTER DRIVER SETTINGS MACINDEX Intensity Color TypePrinting Using a Macintosh INDEXClean Cartridge Config. Utility40 Printing Using a Macintosh INDEXPrinting Using a Macintosh Label OffsetsINDEX Cartridge AlignmentINDEX 42 Printing Using a MacintoshTear Off Position Cut PositionPrinting Using a Macintosh Output ModeINDEX Sensor TypeA. SOLVING REGISTRATION PROBLEMS Section 5 Troubleshooting44 Troubleshooting INDEX3. Improper Label Gap Distance. See Section 6 for label specifications TroubleshootingINDEX INDEX 46 TroubleshootingTroubleshooting B. CREATING A FULL BLEED PRINTINDEX 48 Troubleshooting D. CLEANING THE PRINTERC. CLEARING A LABEL JAM INDEXF. TECHNICAL SUPPORT E. CLEANING THE INK CARTRIDGETroubleshooting INDEX50 Label and Roll Specifications Section 6 Label and Roll SpecificationsINDEX Roll Specifications Label and Roll SpecificationsINDEX 52 Technical Specifications Section 7 Technical SpecificationsINDEX Index IndexPrinter Driver Settings Ink SaturationPrinted in the United States of America P/N