PILOT TROUBLESHOOTING

A.Pilot won’t light

1.Make sure valve setting is in the pilot position.

2.Check for spark at igniter.

a.If no spark:

1.Check the wiring between the piezo and the igniter. Wire may be looped and be sparking to stove body. If so, move wiring. Check tightness of piezo mounting nut. If this does not remedy the problem you may have a faulty piezo or cracked ceramic on the electrode.

2.Call your Quadra-Fire dealer.

b.If there is a spark:

1.Try to light the pilot with a match (use caution when doing this.) First open door and smell for gas, then toss lit match below pilot. Watch for blue flame. The flame should either light or flutter.

a.If the flame flutters but does not light the pilot, there is probably air in the line. Hold match or lighter flame to pilot hood, then bleed the line until gas comes through.

b.If the match flame does not flutter, make sure the gas is turned on and be sure you are pushing the knob in all the way. If this still doesn’t help, you may be dealing with a bad valve, a blocked pilot orifice, or a kinked pilot line.

3.Call your dealer or authorized service person.

B.Pilot goes out when knob is released

1.Wait five minutes and try again. If the pilot still goes out, try again and hold the knob in longer.

2.If the problem persists, look to see that the pilot flame is contacting thermopile and thermocouple, see picture on following page. If flame is not contacting thermopile and thermocouple, pilot adjustment screw can be turned counter clockwise to increase pilot flame. If flames do not increase, chances are the inlet pressure is low. The inlet pressure cannot be checked accurately unless burner is lit. Turn off gas supply valve and disconnect from appliance. Quickly turn on and listen for ample gas supply. If volume is good, call your dealer or authorized service person.

C.Pilot lights but burner won’t ignite

1.Make sure the knob is turned to the “on” position.

2.Turn the thermostat up. Make sure burner switch is in the OFF position.

3.If there is no thermostat, flip the manual switch on the control panel of the stove. If the burner does not light, short out the thermostat screws on the face of valve marked TH and TPTH. If the burner lights, you may have a problem in the wiring of the stove, and it should be checked.

4.Check the thermostat and thermopile connections at the valve, and tighten or reconnect if needed. Check thermopile connections for grounding. Check that thermopile lead nut is snug. (Do not over tighten.)

5.If the burner still will not ignite, you may have a bad valve; call your dealer or authorized service person.

Check the pilot and burner flames periodically. When properly adjusted, the pilot flame should look like the illustration on the following page. Call your dealer or authorized service person to have the pilot properly adjusted.

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Quadra-Fire DV-40 manual Pilot Troubleshooting
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DV-40 specifications

The Quadra-Fire DV-40 is a high-efficiency direct vent gas fireplace known for its advanced technology, aesthetic appeal, and superior heating capabilities. This versatile unit is designed to provide warmth and ambiance, making it an excellent addition to any home.

One of the standout features of the DV-40 is its direct vent system. This allows the fireplace to draw air from outside for combustion, ensuring that indoor air quality remains unaffected. This feature also makes the DV-40 a more efficient heating option, as it doesn’t deplete the oxygen levels inside the home. The balanced flue design means that the exhaust gases are vented outside while taking in fresh air, promoting a clean-burning operation.

With a BTU output ranging from 20,000 to 35,000, the DV-40 can effectively heat various spaces, making it suitable for different room sizes. Its ability to maintain consistent warmth adds to the comfort of any living environment. This unit also boasts an impressive thermal efficiency rating of up to 83 percent, translating to lower energy costs and reduced environmental impact.

The DV-40 features an aesthetically pleasing flame that can be customized according to the homeowner's preference. It offers a range of decorative options including ceramic logs, glass media, and stone, allowing users to create a unique and inviting focal point in their living room. The fireplace can be controlled via a convenient remote control that allows users to adjust heat settings and ignite the flames effortlessly.

From a safety perspective, the DV-40 incorporates advanced features such as a glass front that remains cool to the touch, ensuring peace of mind for families with children and pets. The unit is also equipped with a built-in safety shutoff system that triggers in the event of an overheating scenario.

In addition to its impressive performance and safety features, the Quadra-Fire DV-40 is designed for durability and ease of maintenance. Its robust construction ensures longevity while requiring minimal upkeep. The fireplace also adheres to various industry standards, providing assurance to consumers regarding its quality and safety.

In conclusion, the Quadra-Fire DV-40 combines modern technology, efficiency, and style. With its direct vent system, customizable aesthetic options, and superior heating capabilities, it stands out as an exceptional choice for homeowners looking to enhance their indoor spaces. Whether for cozy family gatherings or quiet evenings at home, the DV-40 is designed to deliver both function and elegance.
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