Quantum DLT VS80 manual Troubleshooting Your Tape Drive, General Troubleshooting Guidelines

DLT VS80 Tape Drive Installation and Operations Guide

3.5Troubleshooting Your Tape Drive

This section provides both general troubleshooting guidelines and an LED-specific problem/solution table to help you troubleshoot your tape drive.

3.5.1General Troubleshooting Guidelines

If you have a problem when using the tape drive, first try to isolate the cause of the problem. For example, if you have just installed a new SCSI host bus adapter and the system will not start, the cause of the problem is likely to be the adapter.

When installing multiple items of hardware and software, install each item one at a time, restarting the system each time. Also, if you have installed multiple devices or software and then experience problems, remove or uninstall each in turn to establish which one is causing the problem.

Remember that the system recognizes devices during power on. If you swap or connect a product when the system is running, be sure to restart the system. Restarting the system resets devices and often resolves problems. It is good practice to restart after adding a driver or installing new firmware.

3.5.2Troubleshooting the Tape Drive

Table 3-2 on page 3-20provides troubleshooting information on errors indicated by front panel LEDs, including the following topics:

•None of the tape drive’s LEDs illuminate.

•All of the LEDs on the front panel blink continually.

•The host server or workstation does not recognize the tape drive.

•There are fatal or non-fatal errors for which you cannot find the cause.

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