Chapter 5
Internet Connection Troubleshooting
34
LED status | Possible solutions | |
|
| |
WLAN LED is | The WLAN LED flashes if there is wireless LAN | |
flashing or not lit | activity and can have different colours: | |
|
| Green: The SpeedTouch™ wireless access |
|
| point is operating in WPA security mode. |
|
| Make sure to use the same WPA encryption |
|
| on the WLAN client. |
|
| Amber: The SpeedTouch™ wireless access |
|
| point is operating in WEP security mode. |
|
| Make sure to use the same WEP encryption |
|
| on the WLAN client. |
|
| Red: The SpeedTouch™ wireless access point |
|
| uses no security. |
| The WLAN LED is not lit if the SpeedTouch™ | |
| wireless access point is disabled. For wireless | |
| networking, ensure the WLAN is enabled on the | |
| SpeedTouch™: | |
| 1 Go to the SpeedTouch™ web pages. | |
| 2 | In the menu select Home Network > |
|
| Interfaces. |
| 3 | Click the WLAN. |
| 4 | Click Configure. |
| 5 Select Interface Enabled. | |
| - OR - | |
| Press and hold the Association / Registration | |
| button until the WLAN LED is lit (green, amber or | |
| red). |
|
| The WLAN LED is toggling between red and green: | |
| If new stations are only allowed via registration | |
| and if you pressed the Association / Registration | |
| button, the ACL will be unlocked for 30 seconds | |
| during which you can connect new wireless | |
| clients. | |
|
| |
Red Internet LED or | There was an authentication failure. This will | |
No Internet LED | usually present itself as an error message | |
| regarding an incorrect password. | |
|
| Check that your user name is correct. For |
|
| ADSL connections, the user name is normally |
|
| in the form of username@ISP. |
|
| Check that your password is correctly |
|
| entered. The password is case sensitive. |
| If you continue to get password failures, contact | |
| your ISP. | |
| The wrong service profile was selected. Restart | |
| the setup of your SpeedTouch™, and make sure to | |
| select the correct service profile. | |
|
|
|
A comprehensive LED overview can be found in the SpeedTouch™ User’s Guide.