Chapter 5
Internet Connection Troubleshooting
5.4 SpeedTouch™ Setup CD Troubleshooting
The SpeedTouch™ CD does not start automatically
In MS Windows:
1In the Windows task bar, click the Start button.
2Select Run...
3In the Open field, enter the following path: D:\Setup.exe, where D stands for the drive letter of your
In Mac OS X:
1On your desktop
2
The wizard does not detect a connection
If the Home Install Wizard does not detect a connection to your SpeedTouch™, an error window appears.
In this case check that:
The SpeedTouch™ is turned on and fully initialised.
Your PC has a valid IP address, that is any address but 0.0.0.0. In MS Windows:
1In the task bar, click the Start button.
2Select Run...
3Type cmd in the Open field.
4Click OK. A black window will appear with a flashing cursor.
5Type ipconfig /all and then press Enter.
In MS Windows 98 or MS Windows Millennium, type winipcfg and then press Enter.
6Your IP address is displayed. In Mac OS X:
1Go to Dock > System References.
2Click Network.
3On the TCP/IP tab, your IP address is displayed.
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