Chapter 5

Internet Connection Troubleshooting

5.5 Wireless Setup Troubleshooting

Restoring Windows Zero Configuration

Uninstalling the

SpeedTouch™ Wireless

Client Manager

When installing a SpeedTouch™110g/120g/121g, the SpeedTouch™ Client Manager will be installed. The SpeedTouch™ Client Manager is an alternative to the Windows Zero Configuration (WZC) in Windows XP. In many cases the SpeedTouch™ Client Manager will disable the WZC.

You need administrative privileges on your PC to restore the WZC service.

For information about starting the WZC service, visit the Microsoft knowledge base on http://support.microsoft.com.

Every time you reconnect to a WLAN the SpeedTouch™ Wireless Client Manager will start itself up again though, forcing the WZC to go down.

Therefore, you might want to uninstall the SpeedTouch™ Wireless Client Manager. Proceed as follows:

1In the Windows XP task bar, click the Start button

2Select (All) Programs > SpeedTouch 110g/120g/121g Wireless Monitor > Uninstall SpeedTouch 110g/120g/121g Wireless Monitor.

3The Uninstall wizard will start running. Click OK to confirm you want to uninstall.

4The Install Shield Wizard will appear and will notify the SpeedTouch ST110g/ 120g/121g Monitor is successfully unistalled. Click Finish to close the wizard.

5After uninstalling the SpeedTouch™ Wireless Client Manager, you can restore the WZC.

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