The SpeedTouch™ is not responding
SpeedTouch™ documentation cannot be viewed
Chapter 5
Internet Connection Troubleshooting
No dedicated firewall device or router is placed between your PC and the SpeedTouch™.
No personal firewall software is running on your PC.
Your PC is correctly connected to the SpeedTouch™, in other words, check whether the WLAN client is correctly associated with the SpeedTouch™:
1In the Windows XP notification area, click the Wireless Network Connection icon 
.
If you’re not connected, this icon will have a red cross: 
2Check whether the displayed network has your SpeedTouch™ network name (SSID).
To repeat the search for your SpeedTouch™, click Back or restart the wizard. As soon as the wizard finds your SpeedTouch™, you can continue with ”Configuring the SpeedTouch™ (and your PC)” on page 18.
If after running the SpeedTouch™ Home Install Wizard, the completing window does not appear, this might be due to the reconfiguration of he SpeedTouch™’s IP settings or wireless access point settings. In this case, the last window of the Home Install Wizard will not be shown because of loss of connectivity. Your SpeedTouch™ is correctly set up though and you will be able to surf the Internet.
If the connection is lost, the following window appears:
If you did not reconfigure the SpeedTouch™’s IP settings or wireless access point settings, restart the wizard.
If the setup fails over a wireless connection, try - if possible - to setup your SpeedTouch™ using a wired connection.
If the problem persists, refer to the Service Provider’s instructions for more information.
To be able to view the SpeedTouch™ documentation pages on the Setup CD, Javascript must be enabled in your web browser. For more information, see the help file of your web browser.
To allow active content on an MS Windows XP system, see “ Active content in Internet Explorer” on page 38.
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