Include with the shipment:
•Evidence of purchase date, such as a bill of sale, to verify your unit’s warranty eligibility.
•A brief note describing your camcorder’s problem.
•Your name, address, and phone number.
Return transportation, storage, handling, and insurance costs are your sole responsibility. We accept no liability in case of damage or loss.
To receive a replacement unit after we have received your unit:
1.Write the RA number on the outside of the carton used to return the unit. Make sure you insure your shipment in case of damage or loss.
2.Carefully pack the unit along with all accessories included with your camcorder, using the original box and packing material if possible.
3.Include with the shipment:
•Evidence of purchase date, such as a bill of sale, to verify your unit’s warranty eligibility.
•A brief note describing your camcorder's problem.
•Your name, address, and phone number.
Return transportation, storage, handling, and insurance costs are your responsibility. We accept no liability in case of damage or loss.
4.Include a cashier’s check or money order for payment if there are any out of warranty labor or parts charges which were indicated by the representative, and you elected not to use your credit card.
5.Upon receipt of your product, a new or refurbished unit will be shipped to you next day delivery in the continental USA.
To have your Camcorder repaired by an Authorized RCA Camcorder Servicenter:
•Check with your dealer or call
•Take your unit to the Authorized RCA Camcorder Servicenter of your choice.
•Show the Authorized RCA Camcorder Servicenter representative evidence of purchase date, such as a bill of sale.
•Pick up your camcorder when repairs are complete.
What your warranty does not cover:
•Adjustment of customer controls.
•Damage from misuse or neglect.
•A unit that has been modified or incorporated into other products or is used for institutional or other commercial purposes.
•Batteries.
•Cleaning of video/audio heads.
•Camcorders purchased or serviced outside the USA.
•Return transportation, storage, and handling costs of your unit, including insurance for loss or damage.
•Acts of God, such as but not limited to lightning damage.
Product Registration:
•Please complete and mail the Product Registration Card packed with your camcorder. It will make it easier to contact you should it ever be necessary. The return of the card is not required for warranty coverage.
How State Law relates to warranty:
•This warranty gives you specific legal rights, and you may have other rights that vary from state to state.
If you purchased your camcorder outside the USA:
•This warranty does not apply. Contact your dealer for warranty information.
References
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