Ricoh Caplio RR30 operation manual „About connecting to your computer/software

			Appendix
„About connecting to your computer/software
Symptom	Cause		Measure
Cannot download	Connect your camera via	1.	Your camera may not be recognized correctly if you connect to the
images	the USB hub to your		USB Port of your computer via a USB hub. Connect it directly to the
	computer.		USB port of your computer.
Cannot download	The COM Port setting is	1.	Connect your camera to the computer with the USB cable. Open
images	wrong.		[System] from inside the [Control Panel], then open the [Device
(Only for Windows98/			Manager] in the [System Properties] dialog box.
98SE/Me)		2.	Click the [+] on the left side of [Port COM/LPT] to open, specify
			[Ricoh Camera Port] and click [Properties].
		3.	Click the [Port Select] tab.
		4.	Select a COM Number not being used from [PortName].The port
			currently allocated for your camera is indicated by a "*".
			Immediately after installing the USB driver, COM 7 should be
			selected, so select a number above COM8.
Cannot download	The computer is not	1.	Connect your camera to the computer with the USB cable. Click
images	recognizing the camera		[Start] on the Windows task bar.
(For all Windows	correctly.	2.	Select [Settings], open [System] from inside the [Control Panel],
OS's)			then open the [Device Manager] in the [System Properties] dialog
			box.
			⁄If using the Windows2000/XP, click the [Hardware] tab then click the [Device
			Manager] button.
		3. Click the [+] on the left side of [Other Devices] and make sure there
			is not a [Digital Camera] below it. If there is, click the [Delete(E:)]
			button to delete it.
			Select [Caplio RR30 Software] from [Add/Remove Applications] of
			the [Control Panel], click the [Add/Remove] button and then install
			the software.
		4.	Turn off your camera and computer.
		5. Turn your computer back on and reinstall the software from the CD-
			ROM. (At this time, do not connect the camera.)
			Next, connect the camera to the computer with the USB cable.
			When the computer recognizes the camera, the [New Hardware]
			screen launches and your camera is registered by the computer.
Cannot download	The computer is not	1.	Connect your camera and computer with the USB cable. Click
images	recognizing the camera		[Start] on the Windows task bar.
(For Windows98/	correctly.	2.	Select [Settings], open [System] from inside the [Control Panel],
98SE/Me)			then open the [Device Manager] in the [System Properties] dialog
			box.
		3.	Click the [+] on the left side of [Port COM/LPT] to open, and click
			whether or not there is an Unknown Device symbol (!) indicated for
			[Ricoh Camera Port]. Alternately, check if there is an Unknown
			Device symbol (!) indicated for [RICOH USB Virtual COM] under
			[Universal Serial Controller]. If there is, click the [Delete(E:)] button
			to delete it.
		4. Select [Caplio RR30 Software] from [Add/Remove Programs] of the
			[Control Panel], click the [Add/Remove] button and then install the
			software.
		5.	Turn off your camera and computer.
		6. Turn your computer back on and reinstall the software from the CD-
			ROM. (At this time, do not connect your camera.)
			Next, connect the camera to the computer with the USB cable.
			When the computer recognizes the camera, the [New Hardware]
			screen launches and your camera is registered by the computer.

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