Ricoh AP610, AP610i, AP610N, G1168610A 76

Troubleshooting

Messages/Second	Description	Solution
messages

Error: Enter 10	An ID with an invalid number of	Enter the correct number of digits for
or 26 characters	digits was entered for the WEP	the WEP key.
or 26 characters	key.
	key.

Hardware Problem	An error has occurred in the op-	Turn the power off, and then on. If the
Ethernet	tional Network Interface Board.	message appears again, call your
Ethernet		sales or service representative.
		sales or service representative.

Hardware Problem	An error has occurred in the op-	Turn the power off, and then on, If the
HDD	tional Hard Disk Drive.	message appears again, call your
HDD		sales or service representative.
		sales or service representative.

		Turn off the power. Replace the Hard
		Disk Drive and turn on the power.
		See “Attaching Hard Disk Drive Type
		2600 ”, Setup Guide.

		Turn off the power. Remove the Hard
		Disk Drive and turn on the power.
		❒ If the Hard Disk Drive is not in-
		stalled, you cannot send the sam-
		ple print job, locked print job and
		download the font to Hard Disk
		Drive using the PS Utility for Mac.

Contents

Maintenance Guide Cleaning the Printer Cautions to Take When Cleaning Cleaning the Registration Roller Adjusting the Printer Troubleshooting Error & Status Messages on the Control Panel Trademarks How to Read This Manual Paper and Other Media Supported by This Printer ❖Input Paper Sizes (Metric version) See p.25 “Loading Paper in the Bypass Tray”See p.32 “Loading Envelopes” ❖Input Paper Sizes (Inch version) Page ❖Paper weight and number of sheets to be set ❖Paper size not supported by both side printing Paper Recommendations Loading Paper Storing Paper Types of Paper and Other Media Plain Paper Thick Paper OHP transparencies Envelopes Paper not supported by this printer Print Area ❖Paper ❖Envelope Page Loading Paper Loading Paper in Tray 1 and the optional paper feed unit Page Changing the paper size D Slide the catches inwards to unlock the tray E Slide the tray until it stops F Return the catches to their original positions Page If you load a paper size that is not selected automatically Specifying custom size paper for the optional paper feed unit Custom Size: Horiz. 8.27 “ Specifying a paper type for paper tray and the optional paper feed unit Loading Paper in the Bypass Tray Opening and Closing the Bypass Tray Open the bypass tray Close the bypass tray Specifying standard size paper for the Bypass Tray B Adjust the side guides to the paper width Bypass Size: *11 x 8 1/2 Specifying custom size paper for the Bypass Tray Specifying a paper type for the Bypass Tray Bypass Tray: Thick Paper Loading Envelopes Loading envelopes onto the Bypass Tray Bypass Size: C5 Env(162x229) Loading envelopes into the Envelope Feeder Unit Page Page Page Switching between Paper Trays Replacing the Toner Cartridge A Open the front cover by pushing the front cover release button B Be sure to put the toner cartridge on a stable, flat surface Page Page Page Replacing the Maintenance Kit Before Replacing Replacing the Friction Pad Page Replacing the Transfer Roller Page Page Replacing the Paper Feed Rollers Page Page Replacing the Fusing Unit Replacing the fusing unit Page Page Page Replacing the fusing unit with the duplex unit attached Page Page Cautions to Take When Cleaning Cleaning the Friction Pad Page Cleaning the Paper Feed Roller Page Page Page Cleaning the Registration Roller Page G Close the front cover by pressing the left and right side indentations Adjusting the Image Density Page Adjusting Tray Registration Adjustment: Horiz: Tray Horiz: Tray 2: (-4.0+4.0) Registration: Adjustment Error & Status Messages on the Control Panel ❖Messages (in alphabetical order) Page Page Page {# Enter} key Form Feed Online Page Page the [Ready] Printer Does Not Print terface cable ❖ Network Connection ❖ Ad hoc Mode or 802.11 Ad hoc Mode ❖ Infrastructure Mode Checking the port connection Windows 95/98/Me Windows Windows XP Professional, Windows Server Windows XP Home Edition Windows NT Other Printing Problems [Maintenance] menu Output are not delivered Check the paper size settings. The size selected with the paper to the selected tray you require [Font Priority] printing speed may decrease, two-sidedprinting may be canceled or a job reset may occur during continuous print ing • If the entire image is not printed out properly even after chang The paper size appears on the control panel and printing is not performed place the indicated size in the paper tray, or perform Form Feed with PDF Direct Print Additional Troubleshooting Page Removing Misfed Paper When “Remove Misfeed Paper Tray” Appears Page When “Remove Misfeed Internal Path” Appears Page F Close the front cover by pressing the left and right side indentations When “Remove Misfeed Paper Exit Cover” Appears Removing misfed paper from the exit cover Removing misfed paper from the fusing unit Page Page Page When “Remove Misfeed Duplex Unit” Appears Removing the misfed paper inside the cover Page Page Page Moving and Transporting the Printer Moving the Printer Moving the printer in the short distance D Lift the printer and move it to the place where you want to install it E If you removed options, reinstall them Consumables Toner Cartridge Maintenance Kit ❖Maintenance Kit Type Page Specifications Mainframe ❖Configuration: ❖Print Process: ❖First Print Speed: ❖Paper size: ❖Paper Weight: ❖Media Type: ❖Power Source: ❖Power Consumption: ❖Weight: ❖Warm-upTime: ❖Paper Capacity: ❖Paper Output Capacity: ❖Memory: Options Paper Feed Unit Type ❖Dimensions (W⋅D⋅H): ❖Paper Size: Envelope Feeder Type Memory Unit Type C 256MB ❖Module Type: ❖Memory Type: ❖Number of Pins: 1394 Interface Unit Type ❖Protocol: ❖Data Transfer Speed: ❖Frequency Range: ❖Transmittable Distance: ❖Transmission Mode: