Troubleshooting

Other Printing Problems

Status

Possible Causes, Descriptions, and Solutions

 

 

The print side of the page

Adjust the image density.

is a hazy gray.

See p.70 “Adjusting the Image Density”.

 

 

 

 

If paper is curled, correct it.

 

 

 

If you continuously print data that contains extremely small amount

 

of words or images in the printable area, the printed side of the

 

page could be a hazy gray. Adjust the image density.

 

See p.70 “Adjusting the Image Density”.

 

 

 

Shaking the toner cartridge after pulling out the toner seal can

 

cause dirt on paper surfaces, toner spillage, or printer failure. If you

 

have accidentally shaken the toner cartridge, print some pages

 

(about 50 pages) until the dirt disappear.

 

 

The paper's reverse side

Paper loaded in the Paper Tray or Paper Feed Unit may not match

is dirty.

the paper size dial setting. Set the paper size dial so it matches the

 

size and feed direction of the paper in the tray.

 

See p.16 “Loading Paper in Tray 1 and the optional paper feed

 

unit”.

 

The size and feed direction of paper in the Bypass Tray may not

 

match the control panel settings. Check the control panel settings

 

so they match the size and feed direction of the paper in the tray.

 

See p.25 “Loading Paper in the Bypass Tray”.

 

 

 

The next sheet of paper printed may have a dirtied reverse side if

 

the data size is larger than the paper being printed onto, such as

 

A4 data onto B5 paper.

 

 

Image quality varies when

Switch to Thick Paper mode.

printing on thick paper or

• When toner is not fused enough, set it to “On”.

on OHP transparencies.

• When the image is blurred, set it to “----”.

 

 

See “Making Printer Setting Using Control panel”, Software Guide.

 

 

Some parts of the print im-

Make the image density darker.

age are not clear.

See p.70 “Adjusting the Image Density”.

 

 

 

 

If Toner Saving mode is selected using the control panel, the whole

 

image gets lighter.

 

 

The print image is not

Due to a sudden change in temperature, condensation might ap-

clear.

pear inside the printer, reducing print quality. If this occurs, when

 

you move the printer from a cold room to a warmer room, do not

 

use the printer until it acclimatizes to the temperature.

 

 

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