Troubleshooting

Status

Possible Causes, Descriptions, and Solutions

 

 

Output are not deliveredCheck the paper size settings. The size selected with the paper
to the selected tray you

size dial might be different from the actual paper size. Make the cor-

require.rect dial setting.

 

See p.16 “Loading Paper in Tray 1 and the optional paper feed

 

unit”.

 

 

 

When using the Bypass Tray, set the paper size using the control

 

panel.

 

See p.25 “Loading Paper in the Bypass Tray”.

 

 

 

When you are using a Windows operating system, the printer driver

 

settings override those set using the control panel. Set the desired

 

output tray using the printer driver.

 

See the driver's online Help file.

 

 

The printed image is dif-

When you use some functions, such as enlargement and reduction,

ferent from the image onthe layout of the image might be different from that shown in the
the computer.computer display.

 

 

It takes too much time to

The data is so large or complex that it takes time to process it. If the

resume printing.

Data In indicator is blinking, the data processing is being done. Just

 

wait until it resumes.

 

 

 

Changing the paper feed direction may sometimes reduce the time

 

to resume printing.

 

 

The image is printed in the

Set the correct orientation under the “PCL Menu” with the control
wrong orientation.

panel. See “Making Printer Settings Using the Control Panel”, Soft-

 

ware Guide.

 

 

 

Confirm that the setting of orientation has been set in the applica-

 

tion you use.

 

 

 

Set the correct paper size and feed direction that matches tray set-

 

tings on the RPCS printer driver.

 

 

Part of the image cannot

A paper size which is smaller than that selected in the application

be printed.is used for printing. Load the correct size of paper.

 

 

Network configurationsPrint a configuration page and check the network settings.
you have made do not be-

 

come effective.

 

 

 

A portion of the image isYou can print using the procedure below.
not printed or an error oc-

• Set [Memory Usage] in the System Menu to [Font Priority] on the

curred in the PostScript

control panel.

printer driver when print-

 

ing with PCL or the Post-

 

Script printer driver.

❒ Return the setting to [Font Priority] after you have finished

 

printing. If the setting is left as [Font Priority], continuous

 

printing speed may decrease, two-sided printing may be

 

canceled or a job reset may occur during continuous print-

 

ing.

 

• If the entire image is not printed out properly even after chang-

 

ing the above setting, add an additional memory unit.

 

 

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