Troubleshooting

Status

Possible Causes, Descriptions, and Solutions

 

 

The paper size appears

When using PDF Direct Print, printout requires paper set within the

on the control panel and

PDF file. When a message indicating a paper size appears, either

printing is not performedplace the indicated size in the paper tray, or perform Form Feed.
with PDF Direct Print.

Also, if [Sub Paper Size] in the System Menu is set to [On], printing is

 

performed assuming letter size and A4 size to be the same size.

 

For example, When a PDF file set to A4 size paper is printed using

 

PDF Direct Print and letter size paper is installed in the paper tray,

 

the file will print out. This applies similarly to the opposite case.

 

 

If the problem cannot be solved, contact your sales or service representative.

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