Software and Computer Troubleshooting

For details about the software, refer to the “Software User Guide” (PDF file).

Warning Messages Under Windows XP Service Pack 2

When software for your Ricoh digital camera is used on a computer with Windows XP Service Pack 2 installed, the following warning message may appear at software activation or USB connection. With this in mind, refer to the following:

When this warning message is displayed:

1 Check the information provided on the message screen to make sure that it comes from a reputable source, and then click the [Unblock] button.

Caution------------------------------------------------------------------------------------------

If you do not recognize the program, you should block it because it may be a virus. Click the [Keep Blocking] button to prevent the program from connecting to the Internet.

If you clicked the [Keep Blocking] button:

Follow the steps below to check the Windows Firewall settings.

1 Click [Start] and then [Control Panel].

2 Double-click [Windows Firewall].

If [Windows Firewall] is not displayed, click [Switch to Classic View] at the top left of the window.

Appendices

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Ricoh GX100 VF manual 193, Software and Computer Troubleshooting, When this warning message is displayed