5. Troubleshooting

If Your Machine Does Not Operate As You Want

The following chart gives explanations of common problems and messages. If other messages appear, follow the instructions displayed.

Problem

Causes

Solutions

 

 

 

Please wait. ” ap-

This message appears

Wait for the machine to get ready.

pears.

when you turn on the oper-

 

 

ation switch or change the

 

 

toner bottle.

 

 

 

 

The display is off.

The machine is in Energy

Turn on the operation switch.

 

Saver mode.

 

 

 

 

 

The operation switch is

 

 

turned off.

 

 

 

 

Nothing happens when the

The main power switch is

Turn on the main power switch.

operation switch is turned

turned off.

 

on.

 

 

 

 

 

The user code entry dis-

Users are restricted by user

Enter the user code (up to eight dig-

play appears.

management.

its), and then press the {OK}or {#}

 

 

key.

 

 

 

Misfeeds occur frequently.

The tray's side fences may

Check the side fences are locked.

 

not be locked.

p.59 “Changing the Paper Size”.

 

 

 

 

The tray's end fence may

Check the end fence is set properly.

 

not be set properly.

See p.59 “Changing the Paper Size”.

 

 

 

 

You may have loaded pa-

When using paper of a size that can-

 

per of a size not shown on

not be detected automatically, use

 

the paper size selector.

Tray Paper Settings to set the paper

 

 

size. See p.38 “Tray Paper Size: Tray

 

 

1” and p.78 “Copy Paper”.

 

 

 

An error message remains,

When a misfeed message

Clear misfed paper, and then open

even if misfed paper is re-

appears, it remains until

and close the front cover. See p.57

moved.

you open and close the cov-

“x Clearing Misfeeds”.

 

er, as required.

 

 

 

 

You forgot your key opera-

Contact your service representative.

tor code.

 

 

 

 

 

Max. number of

The number of copies ex-

You can change the maximum copy

sets is * ” appears.

ceeds maximum copy

quantity. See p.42 “Max. Number of

 

quantity.

Sets” .

 

 

 

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