Troubleshooting

If You Cannot Make Clear Copies

 

 

Problem

Causes

Solutions

 

 

 

 

 

 

 

Copies appear dirty.

Image density is too dark.

Adjust the image density. See p.28

 

 

 

 

“Adjusting Image Density”.

 

 

 

 

 

 

 

The reverse side of an orig-

Image density is too dark.

Adjust the image density. See p.28

 

 

inal image is copied.

 

“Adjusting Image Density”.

 

 

 

 

 

 

 

A shadow appears on cop-

Image density is too dark.

Adjust the image density. See p.28

 

 

ies if you use pasted origi-

 

“Adjusting Image Density”.

 

 

nals.

 

Change the orientation of the origi-

 

 

 

 

 

 

 

 

nal.

 

 

 

 

Put mending tape over the pasted

 

 

 

 

areas.

 

 

 

 

 

 

 

The same copy area is dirty

The exposure glass or ADF

Clean them. See p.67 “Maintaining

 

 

whenever making copies.

is dirty.

Your Machine”.

 

 

 

 

 

5

 

Copies are too light.

Image density is too light.

Adjust the image density. See p.28

 

 

 

 

“Adjusting Image Density”.

 

 

 

 

 

 

 

 

 

 

 

 

The paper is not appropri-

Use the recommended paper.

 

 

 

ate.

Note

 

 

 

 

 

 

 

 

A light copy may result when

 

 

 

 

you use damp or rough grain pa-

 

 

 

 

per.

 

 

 

 

 

 

 

 

Toner bottle is almost emp-

Add toner. See p.54 “D Adding

 

 

 

ty.

Toner”.

 

 

 

 

 

 

 

Parts of the paper are not

The original is not placed

Place originals correctly. See p.19

 

 

copied.

correctly.

“Placing Originals”.

 

 

 

 

 

 

 

 

An improper paper size is

Select the proper paper size.

 

 

 

selected.

 

 

 

 

 

 

 

 

Copies are blank.

The original is not placed

When using the exposure glass,

 

 

 

correctly.

place originals face down. When us-

 

 

 

 

ing the ADF, place them face up. See

 

 

 

 

p.19 “Placing Originals”.

 

 

 

 

 

 

 

A moiré pattern is pro-

Your original has a dot pat-

Place the original on the exposure

 

 

duced on copies.

tern image or many lines.

glass at a slight angle.

R

50