SP 1000SF

Paper jam

When printing, a sheet of paper may get stuck in the printer or the paper tray and cause a paper jam.

In case of a paper jam in the machine, the following message appears:

PAPER JAM

EXTERNAL TRAY

1Open the paper jam cover located at the back of the machine.

2Remove the jammed sheet of paper and close the cover.

3Open and close the Front cover.

The printer starts again automatically.

9 - Maintenance

5Replace the paper tray in the machine.

Scanner issues

When a paper jam occurs, the following message appears:

REMOVE DOCUMENTCONFIRM <STOP>

1Open the scanner cover.

2

1

The fusion unit can reach a very high temperature during the operation. To prevent any harm, do not touch this

CAUTION area.

For details, refer to Positions of

Warning and Caution labels on the machine, page 2.

In case of paper jam, the following message appears:

PAPER JAM

REMOVE TONER

1Remove the toner cartridge and check if a sheet is jammed.

2Remove the sheet of paper which causes the paper jam.

3Put the toner cartridge in the machine, or remove the paper tray and remove the sheet of paper which causes the paper jam.

4Check that the paper sheets in the paper tray are correctly placed.

2Remove the jammed paper without tearing it. The following message appears:

CLOSE COVER

SCANNER

3Close the scanner cover.

Miscellaneous issues

When turning on the terminal, nothing is displayed on the screen.

Check the connection between the power cord and the outlet.

The terminal does not detect the presence of the document inserted in the scanner document feeder. The message READY does not appear on the screen. At the start and during scanning, REMOVE DOCUMENT appears on the screen.

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