SP 1000SF

1Remove the document or press button .

2Check the thickness of the document (50 sheets of paper of 80 g/m2).

3Iron out the sheets if needed.

4Help the sheets along.

The terminal does not receive any faxes.

1Check that the telephone line cable is correctly plugged in.

2Check that there is a tone signal on the telephone

line by means of the button .

You receive a blank page.

1Make a photocopy of a document; if it is correct then your fax is functioning normally.

2Call back the subscriber and have him resend the document. It was probably sent with the sheet inserted backwards.

You cannot send a fax.

1Check that the telephone line cable is correctly plugged in.

2Check the tone by pressing the button .

3Check the prefix is correctly programmed and used.

Communication errors

If the communication fails, the terminal advises you of an automatic retry later.

Example of what is displayed:

Current time

 

FRI 12 DEC 20:13

Time of next try

0142685014 20:18

 

 

Transmission from the feeder

You have the choice between:

•waiting until the transmission takes place at the given time,

•restarting the transmission immediately by pressing ,

•abandoning transmission by pressing . To eject the

document, press again.

Transmission from memory

You have the choice between:

•waiting until the transmission takes place at the given time,

•restarting the transmission using the transmission queue. In this case, for a document composed of several pages, the transmission will take place from the page where the error occured,

•abandoning the transmission by deleting the corresponding command in the transmission line.

The terminal makes at most 5 automatic redials. The non- transmitted document is automatically deleted from the memory and a transmission report is then printed together with an error code and the cause for transmission failure (see the communication error codes).

Communication error codes

The communication error codes appear in the logs and transmission reports.

General codes

Code 01 - Busy or no fax answer

This code appears after 6 unsatisfactory attempts. Call later.

Code 03 - User break

A communication has been stopped by the user pressing

the button .

Code 04 - Non programmed number

A number saved as a One-Touch button or abbreviated number is not valid, check it. (Example: a delayed transmission was programmed with a One-Touch button and this button has been deleted in the meantime).

Code 05 - Scanning default

An incident occurred with the scanner, for example, the sheet is jammed.

Code 06 - Printer default

An incident occurred in the printer: no paper, paper jam, opened cover... In the reception mode, this incident appears only if the reception parameter is switched to

WITHOUT PAPER.

Code 07 - Disconnected

The link has been cut (bad line). Check the number and try again.

Code 08 - Quality

The document you sent was not well received. Contact your subscriber to see if you need to send again.

Code 0A - No document to be polled

You tried to poll a document from a subscriber who had not prepared his document (no deposit) or the password entered was incorrect.

Code 0B - Wrong number of pages

There is a difference between the number of pages indicated during preparation for the transmission and the number of pages sent. Check the number of pages in the document.

Code 0C - Received document error

Ask the subscriber who called you to check the length of his document (it may be too long to be completely received).

Code 0D - Transmission failed

Ask the sender to resend the document.

Code 13 - Memory full

Your fax can no longer receive since its memory is full. There are too many received unprinted documents or too many documents in the transmission line.

Print the received documents and delete or transmit immediately the documents in the transmission line.

Code 14 - Memory full

Received document memory full.

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