TROUBLESHOOTING GUIDE

SYMPTOMS

 

POSSIBLE CAUSES

 

ACTION TO TAKE

 

 

 

 

 

The module doesn’t function.

 

• The module has not been inserted properly.

 

• Power off the computer, and disconnect the module. Plug

 

 

 

 

the module back in, making sure it is seated correctly.

 

 

• Electro static discharge.

 

• Press ACL to reset computer and clear the memory (see

 

 

• You have pressed GO/STOP to turn on the module while

 

section 7.1).

 

 

 

• Press ACL to reset computer and clear the memory (see

 

 

Exclusive Board is off.

 

section 7.1).

 

 

 

 

 

The computer doesn’t react,

 

• Wrong or defective adapter.

 

• Use the HGN 5009 (9V 300mA) adapter.

behaves erratically, or “freezes”

 

• The module has not been inserted properly.

 

• Turn the power off, and try reinserting the module.

during a game.

 

• Electrostatic discharge.

 

• Press ACL to reset computer and clear the memory (see

 

 

 

 

section 7.1).

 

 

 

 

 

The computer won’t make a

 

• Two Player Mode may be turned on.

 

• The computer only plays automatic responses to your

move.

 

 

 

moves if Two Player Mode is off (see Section 2.7).

 

 

• You may be on a level where the computer thinks for a long

 

• To force the computer to make a move, press ENT.

 

 

time.

 

 

 

 

 

 

 

The computer won’t accept your

 

• Is it your turn? Is your King in check? Will your move put

 

• Review the chess rules. Verify the position to make sure it is

move.

 

your King into check? Are you trying to castle incorrectly?

 

correct (see Section 6.1).

 

 

• The computer is thinking (its color symbol is flashing).

 

• To interrupt the computer, press ENT.

 

 

 

 

 

The light in the to square is on,

 

• You have not entered the computer’s last move correctly

 

• Pick the piece up again, and the computer will light the

even after moving the

 

(wrong from or to square).

 

correct to square. Put the piece down on the indicated

computer’s piece.

 

 

 

square. Check the display for the correct move.

 

 

 

 

 

You can’t exit Position Mode by

 

• You have set up an illegal position. A King may be in check

 

• Check your position, and make necessary changes (see

pressing CL.

 

and is not to move, you may have too many pawns on the

 

Section 6.2). Press CL again to exit Position Mode.

 

 

board, etc.

 

 

 

 

 

 

 

The display is showing _.

 

• You are in Position Mode, and have pressed ENT to clear

 

• To clear the board, press ENT once more; to cancel, press

 

 

the board.

 

CL (see Section 6.2).

 

 

 

 

 

The computer seems to be

 

• The computer has made a special move, such as castling,

 

• Review the chess rules. Verify the position (see Section

making illegal moves.

 

en passant, or a pawn promotion.

 

6.1).

 

 

• Your position is incorrect—pieces have been moved.

 

• Verify the position (see Section 6.1).

 

 

 

 

 

The computer is silent.

 

• The Silent Mode option may be activated.

 

• Check the option settings (see Section 5.1).

 

 

 

 

 

The computer is making instant

 

• The computer may be on a level where it moves quickly and

 

• Press LEV to see which level is selected (see Section 3).

or irrational moves.

 

plays weaker because its search depth is limited.

 

Change to another level, if desired.

 

 

 

 

 

Your game and settings are not

 

• The module’s battery is weak or bad.

 

• Replace the 3-Volt Lithium battery every 12 months.

retained in memory when the

 

• You have not pressed GO/STOP to switch the module off

 

• Press GO/STOP to turn the module off before switching off

module is turned off.

 

before switching off the Exclusive Board.

 

the Exclusive Board.

 

 

 

 

 

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Saitek III manual Troubleshooting Guide, Symptoms Possible Causes Action to Take