Solving General Printing Problems

For problems with the operation of your printer, refer to the table for suggested solutions.

Problem

Possible Cause

Solution

 

 

 

The printer

The printer is not

Check the power cord connections.

does not

receiving power.

Check the power switch and the

print.

 

power source.

 

 

 

 

The printer is not

Select Samsung CLP-300 Series

 

selected as the

as your default printer.

 

default printer.

 

 

 

 

 

Check the printer for

After locating the problem, clear it.

 

the following:

If a printer system error occurs,

 

 

contact your service representative.

 

• The printer cover is

• Close the printer cover.

 

not closed.

 

 

• Paper is jammed.

• Clear the paper jam. See 6.3.

 

• No paper is loaded.

• Load paper. See 2.3.

 

• A toner cartridge is

• Install the toner cartridge. See

 

not installed.

5.3.

 

 

 

 

The printer may be in

Check the message on the Smart

 

manual feed mode

Panel program window, add paper to

 

and out of paper.

the tray and press the Stop button

 

 

on the control panel.

 

 

 

 

The connection cable

Disconnect the printer cable and

 

between the

reconnect it.

 

computer and the

 

 

printer is not

 

 

connected properly.

 

 

 

 

 

The connection cable

If possible, attach the cable to

 

between the

another computer that is working

 

computer and the

properly and try to print a

 

printer is defective.

document. You can also try using a

 

 

different printer cable.

 

 

 

 

The port setting is

Check the Windows printer setting

 

incorrect.

to make sure that the print job is

 

 

sent to the correct port. If the

 

 

computer has more than one port,

 

 

make sure that the printer is

 

 

attached to the correct one.

 

 

 

 

The printer may be

Check the printer properties to

 

configured

ensure that all of the print settings

 

incorrectly.

are correct.

 

 

 

Problem

Possible Cause

Solution

 

 

 

The printer

The printer driver

Reinstall the printer driver; see the

does not

may be incorrectly

Software Section. Try printing a

print.

installed.

test page.

(continued)

 

 

The printer is

Check the LEDs on the control panel

 

 

malfunctioning.

to determine if the printer is

 

 

indicating a system error.

 

 

 

 

The document size is

Get more hard disk space and print

 

so big that the hard

the document again.

 

disk space of the

 

 

computer is not

 

 

enough to access the

 

 

print job.

 

 

 

 

Paper does

Paper has been

Remove paper from the tray and

not feed into

loaded incorrectly.

reload it correctly.

the printer.

 

Check that the paper guides are set

 

 

 

 

correctly.

 

 

 

 

There is too much

Remove excess paper from the tray.

 

paper in the tray.

 

 

 

 

 

The paper is too

Use only paper that meets printer

 

thick.

specifications.

 

 

 

A print job is

The job may be very

Reduce the complexity of the

extremely

complex.

page(s) or try adjusting the print

slow.

 

quality settings.

 

 

Adjust the print quality settings,

 

 

such as reducing the resolution. If

 

 

you have set the resolution to Best,

 

 

change it to Normal or Draft. See

 

 

the Software section.

 

 

Your printer prints A4-sized paper at

 

 

16 ppm in black and white mode and

 

 

4 ppm in color mode.

 

 

 

 

You may have printed

It usually takes more time than

 

a high density

usual to print this kind of job. Be

 

document which

patient and wait.

 

consumes a lot of

 

 

toner.

 

 

 

 

 

If using Windows 98/

From the Start menu, choose

 

Me, the Spooling

Settings and Printers. Right-click

 

Setting may be set

the Samsung CLP-300 Series

 

incorrectly.

printer icon, choose Properties,

 

 

click the Details tab, and then

 

 

choose the Spool Settings button.

 

 

Select the desired spool setting.

 

 

 

6.2

Solving Problems

Page 36
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Samsung CLP-300 Series manual Problem Possible Cause Solution, Software Section. Try printing a, Software section

CLP-300 Series specifications

The Samsung CLP-300 Series is a renowned line of color laser printers designed to meet the needs of both home and office environments. With its compact size and impressive performance, the series has become a popular choice for users who seek quality printing without compromising on space. At first glance, the printer exhibits a sleek, modern design, which not only serves aesthetic purposes but also enhances functionality.

One of the standout features of the CLP-300 Series is its exceptional print quality. Utilizing advanced laser printing technology, the printers can produce sharp text and vibrant color graphics. The maximum print resolution reaches up to 2400 x 600 dpi, ensuring that every document looks professionally printed. This feature is particularly beneficial for businesses that require high-quality marketing materials or presentations.

Speed is another critical aspect of the CLP-300 Series. It boasts a rapid printing speed, with the ability to print up to 19 pages per minute for black-and-white documents and up to 4 pages per minute for color prints. This efficiency makes it suitable for busy work environments where time is of the essence, reducing bottlenecks in productivity.

The CLP-300 Series also incorporates energy-saving technology, which allows the printer to consume less power without sacrificing performance. The energy-efficient design helps reduce overall operational costs, making it an environmentally friendly choice for eco-conscious consumers.

One of the key characteristics of the Samsung CLP-300 Series is its user-friendly interface. The easy-to-navigate control panel simplifies printing tasks, allowing users to quickly adjust settings to suit their specific requirements. Furthermore, the printers are compatible with various operating systems, ensuring smooth integration into diverse tech ecosystems.

Maintenance is kept straightforward, with easy-access toner cartridges and a simplified process for replacing them. The series utilizes individual cartridges for each color, allowing users to replace only the color that runs out, thus optimizing resource use and reducing costs.

In summary, the Samsung CLP-300 Series combines quality, speed, and energy efficiency in a compact package. Its advanced printing technologies, user-friendly design, and cost-effective maintenance make it an excellent choice for individuals and businesses seeking reliable color printing solutions. Whether for everyday use or more demanding projects, the CLP-300 Series stands out as a functional and economical option in the color laser printer market.