Problem

Solution

 

 

Vertical lines

If black vertical streaks appear on the page:

AaBbCc

• A imaging unit has probably been scratched.

Remove the imaging unit and install a new one. See

AaBbCc

page 5.3.

AaBbCc

If white vertical lines appear on the page:

AaBbCc

• Clean the inside of the printer. See “Cleaning the

AaBbCc

Inside of the Printer” on page 5.7. If you still have

the same problems, replace the imaging unit with a

 

 

new one. See page 5.3.

Color or Black

If the amount of background shading becomes

background

unacceptable, the procedures below may fix the

 

 

 

problem.

 

 

 

AaBbCc

• Change to lighter weight paper. See “Paper

AaBbCc

Specifications” on page 8.1.

AaBbCc

• Check the printer’s environment; very dry (low

humidity) or high humidity (higher than 80% RH)

AaBbCc

conditions can increase the amount of background

AaBbCc

shading.

 

• Remove one of the old toner cartridges and install a

 

new one.

Toner smear

• Clean the inside of the printer. See “Cleaning the

 

 

 

Inside of the Printer” on page 5.7

 

 

 

• Check the paper type and quality. See “Paper

 

 

 

Specifications” on page 8.1.

 

 

 

• Remove the imaging unit and install a new one. See

 

 

 

“Replacing the Imaging Unit” on page 5.4.

 

 

 

 

 

 

 

 

Vertical

If marks repeatedly appear on the printed side of the

repetitive

page at even intervals:

defects

• Clean the inside of the printer. See “Cleaning the

 

AaBbCc

Inside of the Printer” on page 5.7. After cleaning

the inside of the printer, if you still have the same

AaBbCc

problems, install a new toner cartridge of the

AaBbCc

problem color. See “Replacing Toner Cartridges” on

page 5.3.

AaBbCc

• Parts of the printer may have toner on them. If the

AaBbCc

defects occur on the back of the page, the problem

 

will likely correct itself after a few more pages.

The fusing assembly may be damaged. Contact a service representative.

Problem

Solution

 

 

Background

Background scatter results from bits of toner

scatter

distributed on the printed page.

A

• The paper may be too damp. Try printing with a

different batch of paper. Do not open packages of

paper until necessary so that the paper does not

absorb too much moisture.

• If background scatter occurs on an envelope,

change the printing layout to avoid printing over

areas that have overlapping seams on the reverse

 

side. Printing on seams can cause problems.

 

• If background scatter covers the entire surface area

 

of a printed page, adjust the print resolution

 

through your software application or via the printer

 

properties window.

Misformed

• If characters are improperly formed and producing

characters

hollowed images, the paper stock may be too slick.

 

 

 

Try a different paper. See “Paper Specifications” on

 

 

 

page 8.1.

 

 

 

• If characters are improperly formed and producing

 

 

 

a wavy effect, the printer may need service. Verify

 

 

 

that it also occurs on a demo page. See page 2.7.

 

 

 

For service, contact a service representative.

 

 

 

 

 

 

 

 

Page skew

• Ensure that the paper is loaded properly.

AaBbCc

• Check the paper type and quality. See “Paper

Specifications” on page 8.1.

• Ensure that the paper or other material is loaded

AaBbCc

correctly and the guides are not too tight or too

AaBbCc

loose against the paper stack.

AaBbCc

 

AaBbCc

 

Curl or wave

• Ensure that the paper is loaded properly.

Check the paper type and quality. Both high temperature and high humidity can cause paper curl. See “Paper Specifications” on page 8.1.

• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.

Wrinkles or

• Ensure that the paper is loaded properly.

creases

• Check the paper type and quality. See “Paper

 

Specifications” on page 8.1.

 

• Turn the stack of paper over in the tray. Also try

 

rotating the paper 180° in the tray.

6.6

Solving Problems

Page 40
Image 40
Samsung CLP-300 Series Color or Black, Background, Toner smear, Vertical, Repetitive, Defects, Misformed, Characters, Skew

CLP-300 Series specifications

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