Samsung CLP-300 Series manual Solving Print Quality Problems, AaBbCc

Tips for Avoiding Paper Jams

By selecting the correct paper types, most paper jams can be avoided. If a paper jam occurs, follow the steps outlined in “Clearing Paper Jams” on page 6.3.

•Follow the procedures on page 3.2. Ensure that the adjustable guides are positioned correctly.

•Do not overload the tray.

•Do not remove the paper from the tray while printing.

•Flex, fan, and straighten the paper before loading.

•Do not use creased, damp, or highly curled paper.

•Do not mix paper types in a tray.

•Use only recommended print materials. See “Paper Specifications” on page 8.1.

•Ensure that the recommended print side of print materials is facing up in the tray.

Solving Print Quality Problems

Dirt inside of the printer or improper paper loading may reduce print quality. See the table below to troubleshoot problems.

Problem	Solution
Light or faded If a vertical white streak or faded area appears on the
print	page:
AaBbCc	• The toner supply is low. You may be able to
	temporarily extend the toner cartridge life. See
AaBbCc	“Redistributing Toner” on page 5.2. If this does not
	improve print quality, install a new toner cartridge.
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	• The paper may not meet paper specifications (for
AaBbCc	example, the paper is too moist or too rough). See
AaBbCc	“Paper Specifications” on page 8.1.
	• A combination of faded or smeared defects may
	indicate that the printer needs cleaning. See
	page 5.7.
Toner specks	The paper may not meet specifications (for example,
AaBbCc	the paper is too moist or too rough). See “Paper
	Specifications” on page 8.1.
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Dropouts	If generally rounded, faded areas occur randomly on
	the page:
AaBbCc	• A single sheet of paper may be defective. Try
AaBbCc	reprinting the job.
	• The moisture content of the paper is uneven or the
AaBbCc
	paper has moist spots on its surface. Try a different
AaBbCc	brand of paper. See “Paper Specifications” on
AaBbCc	page 8.1.
	• The paper lot is bad. The manufacturing process
	can cause some areas to reject toner. Try a different
	kind or brand of paper.

•The toner cartridge may be defective. See “Vertical repetitive defects” on the next page.

•Change the printer option and try again. Go to printer properties, click Paper tab, and set paper type to Thick. Refer to the Software Section for details.

•If these steps do not correct the problems, contact a service representative.

6.5

Solving Problems