Troubleshooting Error Messages

Common Windows Problems

When the printer experiences an error, the control panel will indicate an error message with the indicator lights and the Smart Panel program window will display to show the printer’s status or errors. Find the light pattern below that matches the printer light pattern and follow the solutions to clear the error.

LED status legend

symbol for green light on

symbol for red light blinking

symbol for red light on

symbol for light off

LED pattern

Possible Problem and Solution

 

 

When the LED is blinking, the corresponding toner cartridge is low. Order a new toner cartridge. You can temporarily improve print quality by redistributing the toner. See “Redistributing Toner” on page 5.2

When the LED is lit, the corresponding toner cartridge is almost empty. Remove the old toner cartridge and install a new one. See “Replacing Toner Cartridges” on page 5.3

When the LED is lit, the corresponding toner cartridge is totally exhausted.

Remove the old toner cartridge and install a new one. See “Replacing Toner Cartridges” on page 5.3

• The lighting toner cartridge is wrong. Only install a Samsung toner cartridge, designed for your printer.

A paper jam has occurred. To solve the problem, see “Clearing Paper Jams” on

page 6.3.

• The front or top cover is opened. Close the front or top cover.

There is no paper in the tray. Load paper in the tray.

The waste toner container is not installated or full. Check the container.

Your system has some problems. If this problem occurs, contact your service representative.

Problem

Possible Cause and Solution

 

 

“File in Use” message

Exit all software applications. Remove all software

appears during

from the StartUp Group, then restart Windows.

installation.

Reinstall the printer driver.

 

 

“General Protection

Close all other applications, reboot Windows and

Fault”, “Exception OE”,

try printing again.

“Spool32”, or “Illegal

 

Operation” messages

 

appear.

 

 

 

“Fail To Print”, “A printer

These messages may appear during printing. Just

timeout error occurred.”

keep waiting until the printer finishes printing. If

messages appear.

the message appears in standby mode or after

 

printing has been completed, check the

 

connection and/or whether an error has occurred.

 

 

The printer does not

Incompatibility between the PDF file and the

print PDF file correctly.

Acrobat products:

Some parts of graphics,

Printing the PDF file as an image may solve this

text, or illustrations are

problem. Turn on Print As Image from the

missing.

Acrobat printing options.

 

 

NOTE:It will take longer to print when you print a

 

PDF file as an image.

 

 

NOTE: Refer to the Microsoft Windows 98/Me/NT 4.0/2000/ 2003/XP User’s Guide that came with your PC for further information on Windows error messages.

6.8

Solving Problems

Page 42
Image 42
Samsung CLP-300 Series manual Troubleshooting Error Messages Common Windows Problems, LED status legend

CLP-300 Series specifications

The Samsung CLP-300 Series is a renowned line of color laser printers designed to meet the needs of both home and office environments. With its compact size and impressive performance, the series has become a popular choice for users who seek quality printing without compromising on space. At first glance, the printer exhibits a sleek, modern design, which not only serves aesthetic purposes but also enhances functionality.

One of the standout features of the CLP-300 Series is its exceptional print quality. Utilizing advanced laser printing technology, the printers can produce sharp text and vibrant color graphics. The maximum print resolution reaches up to 2400 x 600 dpi, ensuring that every document looks professionally printed. This feature is particularly beneficial for businesses that require high-quality marketing materials or presentations.

Speed is another critical aspect of the CLP-300 Series. It boasts a rapid printing speed, with the ability to print up to 19 pages per minute for black-and-white documents and up to 4 pages per minute for color prints. This efficiency makes it suitable for busy work environments where time is of the essence, reducing bottlenecks in productivity.

The CLP-300 Series also incorporates energy-saving technology, which allows the printer to consume less power without sacrificing performance. The energy-efficient design helps reduce overall operational costs, making it an environmentally friendly choice for eco-conscious consumers.

One of the key characteristics of the Samsung CLP-300 Series is its user-friendly interface. The easy-to-navigate control panel simplifies printing tasks, allowing users to quickly adjust settings to suit their specific requirements. Furthermore, the printers are compatible with various operating systems, ensuring smooth integration into diverse tech ecosystems.

Maintenance is kept straightforward, with easy-access toner cartridges and a simplified process for replacing them. The series utilizes individual cartridges for each color, allowing users to replace only the color that runs out, thus optimizing resource use and reducing costs.

In summary, the Samsung CLP-300 Series combines quality, speed, and energy efficiency in a compact package. Its advanced printing technologies, user-friendly design, and cost-effective maintenance make it an excellent choice for individuals and businesses seeking reliable color printing solutions. Whether for everyday use or more demanding projects, the CLP-300 Series stands out as a functional and economical option in the color laser printer market.