Clearing original document jams | Samsung CLX-3305FW specification

Clearing original document jams

4. Troubleshooting 102

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Samsung CLX-3305FW manual Clearing original document jams

Contents

User’s Guide Basic Appendix Introduction Key benefits Environmentally friendly Wide range of functionality and application support Operating System CLX-330x Series CLX-330xFN Series Features by modelsIncluded, Blank Not available Windows Mac Linux Software Software CLX-330x Series CLX-330xFN Series SyncThru Web Service SyncThru Admin Web Service Features CLX-330x Series CLX-330xFN Series Network Interface 802.11b/g/n wireless LAN a Introduction Useful to know Machine does not print Conventions About this user’s guideGeneral icons Chapter Safety information Important safety symbolsOperating environment Operating method Installation / Moving Maintenance / Checking Supply usage Safety information Accessories Machine overview CLX-330x Series / CLX-330xW Series Front view CLX-330xFN Series / CLX-330xFW Series Rear view EXT Control panel overview Scan to WPSaPrint Screenb Display screen Start PowerWakeup Back CLX-330xFN Series / CLX-330xFW Series ID Copy Book Redial Clear PowerAddress Pause Machine Turn the switch on if the machine has a power switch Turning on the machineConnect the machine to the electricity supply first Installing the driver locally Windows Follow the instructions in the installation window Reinstalling the driver Menu Overview and Basic Setup Accessing the menu Menu overview Menu overview Menu overview Web Menu overview Wi-Fi Directb TCP/IP IPv4 WirelessWi-Fi ON/OFFb Networka Select the option you want, then press OK Machine’s basic settingsPress System Setup Machine Setup Panel Machine’s basic settings To change the size, you need to adjust the paper guides Media and trayTray overview Loading paper in the tray Media and tray Media and tray Printing on special media TypesPlain Thick Thin Labels Card stock/ Custom-sized paper Setting the paper size and type Press System Setup Paper Setup Paper Size or Paper TypePreprinted paper Using the output support On the scanner glass Preparing originalsLoading originals Media and tray Document feeder Document input tray Adjust the document feeder width guides to the paper size Basic printing Printing Canceling a print job Opening printing preferences Click Properties or Preferences Using a favorite setting Using help Setting Eco mode on the control panel Eco printing Setting eco mode on the driver Eco options Darkness Changing the settings for each copyBasic copying Basic copy Original Reduced or enlarged copy ID card copying Place Front Side and Press Start appears on the display Press Start Basic scanning Basic Scanning Basic faxing Preparing to faxSending a fax Sending a fax manually Sending a fax to multiple destinations Adjusting the document settings Receiving a fax Resolution Using USB memory device About USB memoryPlugging in a USB memory device Scanning Scanning to a USB memory device Printing from a USB memory device Customizing Scan to USBTo print a document from a USB memory device Tiff Tiff 6.0 Baseline Jpeg Jpeg Baseline Managing USB memory Deleting an image fileFormatting a USB memory device Select File Manage Delete and press OK Viewing the USB memory status Select Check Space Maintenance Ordering supplies and accessories Available supplies Type Average yield a Part name Available maintenance parts Storing the toner cartridge Handling instructionsToner cartridge usage Estimated cartridge life Redistributing toner Redistributing toner Replacing the toner cartridge Replacing the toner cartridge Replacing the waste toner container Replacing the waste toner container Replacing the imaging unit Replacing the imaging unit Monitoring the supplies life Setting the toner low alert Select the option you want Press OK to save the selection Cleaning the machine Cleaning the outside Cleaning the inside Cleaning the machine Cleaning the scan unit Wipe the surface of the scanner until it is clean and dry Tips for moving & storing your machine Troubleshooting Tips for avoiding paper jams Clearing original document jams Original paper jam in front of scanner Original paper jam inside of scanner Clearing original document jams Original paper jam in exit area of scanner Clearing paper jams TrayClick this link to open an animation about clearing a jam Clearing paper jams Inside the machine Exit area Clearing paper jams Clearing paper jams Understanding the status LED Color of the LED indicates the machines current status Understanding the status LED Understanding display messages Paper Jam-related messages Toner-related messages Understanding display messages Tray-related messages Network-related messagesMisc. messages Error error number Message Meaning Suggested solutions CalibratingInstall color toner Install TR Message Meaning Suggested solutions Replace/Install Message Meaning Suggested solutions Prepare newTransfer Belt Error Install Appendix Specifications General specifications Specifications Print media specifications Paper section Recycled Letter, Legal, Oficio Colored Refer to the PlainPre-printed Labels b US Folio, A4, JIS B5 Microsoft Windows System requirements Mac Linux Mac OS X 10.7Items Requirements Operating system Items Requirements Free HDD space GB 2 GB Network environment Items Specifications Network interfaceWireless security Network operating system Laser safety statement Regulatory information Ozone safety Power saver Mercury SafetyRecycling 2000m Applicable in countries with separate collection systems Radio frequency emissions United States of America onlyFCC information to the user Call, 877 278 Canadian radio interference regulations Federal Communications Commission FCCUnited States of America FCC Statement for Wireless LAN use Russia onlyGermany only Turkey only Thai only Canada onlyFax Branding You should also know that Ringer Equivalence Number Green and Yellow Earth Important warningReplacing the Fitted Plug for UK Only Brown Live Approvals and Certifications EC CertificationDeclaration of conformity European countries Wireless guidance Israel only Regulatory compliance statementsEU countries Regulatory information China only Copyright REV Advanced Advanced Using Samsung Easy Printer Manager 257 Software Installation Click Continue Installation for MacOpen the Applications folder Utilities Print Setup Utility Click Continue on the User Options Pane Reinstallation for Mac Or Print & Fax Installation for Linux Installing the Unified Linux Driver Reinstallation for Linux Using a Network- Connected Machine SyncThru Web Admin Service SyncThru Web ServiceSetIP wired network setup Printing a network configuration report Wired network setupIPv4 configuration using SetIP Windows Setting IP address 153 Report IPv4 configuration using SetIP LinuxPreferences or Administrator Open /opt/Samsung/mfp/share/utils Installing driver over the network Silent installation Mode Command- line Definition Description Mac Opens Printers and FaxesPrinters and Faxes folder Select HP Jetdirect Socket in Protocol Install the Linux driver and add network printer Linux Add a network printer Activating IPv6 IPv6 configurationDHCPv6 address configuration From the control panel ID admin Password sec00000 IPv6 address configurationFrom the SyncThru Web Service Settings Address must be enclosed in brackets Understanding your network type Wireless network setupWireless network name and network password Getting started Without Access Point From th computer Introducing wireless set up methodsWith Access Point Wi-Fi Direct setup Items to prepare Using the WPS buttonWireless OK WPS Setting Choosing your type Connecting in PBC mode Machines with a display screen Machines without a display screen Canceling the connection process Re-connecting to a networkDisconnecting from a network Using the menu button Press Network Wireless Wlan Settings Access point via USB cable recommendedSetup using Windows Setting Program Operation Mode Select Infrastructure Default machine. Click Next Ad hoc via USB cableFinish Operation Mode Select ad hoc Setup using Mac For the Dhcp methodFor the Static method Name Ssid of the access point you want to use and click Next Creating the ad hoc network in Mac Read the license agreement and click Continue Settings and click NextMachine has searched appears. Click Advanced Setting Computer appears, click Continue Using a network cable Machine when configuring the wireless networkQuit Printing a network configuration report IP setting using SetIP Program WindowsConfiguring the machine’s wireless network Using SyncThru Web Service Click Wireless Wizard Click Wireless Custom Turning the Wi-Fi network on/offSetting the Wi-Fi Direct for mobile printing You can also turn the Wi-Fi network on/off Select Network Wireless Wi-Fi Direct from the control panel Setting up Wi-Fi DirectWi-Fi Direct On/Off Select On to enable Enable Wi-Fi Direct Setting up the mobile device Problems during setup or driver installationTroubleshooting How to compare For Windows 7, select Control Panel Devices and Printers Other problems Click Configure Port.. button Wireless network setup Samsung MobilePrint Supported Mobile OSSupported devices AirPrint Setting up AirPrintYou can enable the IPP protocol or mDNS protocol Printing via AirPrint AirPrint Click Register Google Cloud PrintRegistering your Google account to the printer Confirmation pop-up window appears Click Manage your printers Printing with Google Cloud PrintClick Finish printer registration Tap Click here to Print Select Print with Google Cloud Print Click the Print button Useful Setting Menus Before you begin reading a chapter Print Document Type Original Size Sets the image size Description Copy featureCopy Layout 2-up or Layout 4-up Copy Setup Layout ID Copy Change Default Copy Collation Change Default Reduce/Enlarge Fax Feature Fax Sending setup Dial ModeTo change the menu options Drpd Mode Receiving setupAnother setup To change the menu options Press Fax Sets the machine to print a report with detailed Scan feature Scan setupScan Resets the USB scan setting to the printer’s out-of-box System setup Machine setup Pressing any button Sound / Volume Paper setup Report Address Book Maintenance Allows you to adjust the color setting such as contrast Option Description Network setupPress Menu Network on the control panel TCP/IP IPv4 Mdns You have to enable this option to use Mdns Special Features Altitude adjustment Keypad letters and numbers Entering various charactersEntering alphanumeric characters Key Assigned numbers, letters, or characters Registering a speed dial number Setting up the fax address bookUsing speed dial numbers Editing speed dial numbers Registering a group dial number Press Cancel or Stop/Clear to return to ready modeEditing group dial numbers Searching address book for an entry Printing address book Setting your machine as a default machine Printing featuresChanging the default print settings Select Control Panel Devices and Printers Using advanced print features Printing to a file PRN Understanding special printer features Poster Printing Booklet Printing Description Use Double-sided Printing Manual Paper Options Printing features Overlay Creating a new List box Using a page overlayMac printing Printing Preferences window, click the Advanced tab Printing multiple pages on one sheet Changing printer settingsPrinting a document Printing on both sides of the paper Using help Linux printing Printing from applications Printing files Configuring Printer Properties Open the Unified Driver Configurator Scan features Basic scanning method Select Scan to PC Settings menu Select Scan Scan to PC Network PC on the control panel Scanning to WSD Installing a WSD Printer DriverSettings Select the option you want and press OK Scanning begins Scanning from image editing program Scanning using the WSD featureScanning using the WIA driver Select Scan Scan to WSD on the control panel Scanning with Samsung Scan Assistant Start Applications and click Image Capture Scanning from USB connected machineMac scanning Click Devices Browse Devices on Menu bar Linux scanning Click Properties Select the scanner on the listPreview Pane Pane Editing an image with Image Manager Redialing the fax number Fax featuresAutomatic redialing Confirming a transmission Sending a fax in the computer Select Samsung Network PC Fax from the Print window Press Menu Fax Feature Delay Send on the control panel Delaying a fax transmissionAre in ready mode and that a delayed fax is set Menu System Setup Report Schedule Jobs on Canceling a reserved fax job Adding documents to a reserved faxSending a priority fax Forwarding a sent fax to another destination Forwarding a received faxPanel Receiving a fax in the computer Changing the receive modes Press OK Press Cancel or Stop/Clear to return to ready mode Receiving manually in Tel modeReceiving in Answering Machine/Fax mode Receiving faxes with an extension telephone Receiving faxes using Drpd mode Receiving in secure receiving modePress OK when Drpd appears and start over from step Printing sent fax report automatically Fax Menu Fax Setup Auto Report On onPrinting received faxes Receiving faxes in memory Useful Management Tools Easy Capture Manager Samsung Easy Color Manager Samsung AnyWeb Print How to use Easy Eco Driver Accessing SyncThru Web Service Using SyncThru Web ServiceLogging into SyncThru Web Service SyncThru Web Service overview Setting the system administrator’s information Settings tabMaintenance tab Information tab Security tab Your machine’s embedded website opens Using Samsung Easy Printer Manager Understanding Samsung Easy Printer ManagerTo open the program Advanced settings user interface overview Troubleshooting button This button opensTroubleshooting Guide when an error occurs Scan to PC Settings Fax to PC SettingsDevice Settings Alert Settings Windows only Sections as described in the table that follows Using Samsung Easy Document CreatorUnderstanding Samsung Easy Document Creator Information Book Quick ScanSNS Upload Send Fax Select to Save to Location, Send to E-mail, or Send to SNS Using featuresQuick Scanning Search Click Scan to SNS Start Scanning to a Social Networking SiteConverting to an E-Book Click Existing File to SNS Start Click Scan to E-Book Start Sending a FaxPlug-ins Click Existing File to E-Book Start Icon Mean Description Samsung Printer Status overviewMachine status Toner Level User’s Guide Using Samsung Printer StatusOrder Supplies Close Using the Linux Unified Driver Configurator Opening Unified Driver ConfiguratorIcon will automatically be created on your desktop Shows all of the installed machines Printers configurationSwitches to Printers configuration Printers tab Classes tab Printer control buttons are, as follows Ports configuration Switches to Ports configuration Troubleshooting Paper feeding problems Power and cable connecting problems Printing problems Print Print job is extremely Machine selects printPaper source Slow Half the page is blank Blank Condition Possible cause Suggested solutionsPages print, but they are Photos is not good Printing problems Printing quality problems Condition Suggested solutions Light or faded printPaper Dropouts ConditionToner specks White Spots Condition Suggested solutions Vertical lines Black or color backgroundToner smear Background scatter Characters or pictures Curl or wave Condition Suggested solutions Wrinkles or creases Back of printouts are dirtySolid color or black pages Condition Suggested solutions Loose toner Character voidsHorizontal stripes Condition Suggested solutions Curl Copying problems Unit scans very slowly Scanning problemsCondition Suggested solutions Scanner does not work Message appears on your Faxing problems You sent Machine dials a number Operating system problems Common Windows problems Common Mac problems Black Common Linux problemsCondition Suggested solutions Machine does not print Unexpected color End Condition Suggested solutions Cannot scan via Gimp FrontError message appears when Cannot open port device file Common PostScript problems Quick Guide for Windows 8 User Understanding the screen Start Screen Desktop Screen System requirements Operating Requirement recommended Free HDDSpace From the Start Screen From the Desktop Screen Read and accept The software End User License Agreement Installing the driver over the network Address on Installing the driver over the network Installing the driver over the wireless network Driver is automatically installed from the Windows Update Installing the driver over the wireless network Uninstalling the driver Click Programs and Features Using Samsung Printer Experience Understanding the Samsung Printer ExperiencePrinter Information Basic printing Printing from Windows Click More settings Cancelling a print jobOpening more settings Click the Print button to start the print job Paper settings Eco settingsLayout settings Basic This option allows you to print with the given permission Scanning from Samsung Printer ExperienceScanning from Windows Confidential Printing Accessing management tools Find Samsung Printers Installing accessories Select Device SettingsSearch for Devices and Printers Troubleshooting Devices and Printers Contact Samsung worldwide Country/Region Customer Care Center Web Site Cyprus Hong Kong Nicaragua Switzerland AppleTalk Access point802.11 802.11b/g/n Collation DefaultCoverage Control Panel Duplex Dot Matrix PrinterDuty Cycle Ethernet EtherTalkEmulation Fuser Unit Halftone GatewayGrayscale Mass storage device HDD ITU-T No chart IPM MAC address Modem NetWare Originals Print Media PostScriptPrinter Driver PRN file Subnet Mask Toner Cartridge UNC Path Watermark WPA-PSK Index Driver reinstallation for USB cable connected 240 J Up printing Problems Scanning with Samsung Scan Assitant Driver installation for Windows 8 USB cable Windows