Clearing original document jams | Samsung CLX-3305FW guide

Clearing original document jams

When an original document jams in the document feeder, a warning message appears on the display.

To avoid tearing the document, remove the jammed document slowly and carefully.

To prevent document jams, use the scanner glass for thick, thin or mixed paper- originals.

4. Troubleshooting 99

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Samsung CLX-3305FW manual Clearing original document jams

Contents

User’s Guide Basic Appendix Introduction Environmentally friendly Key benefits Wide range of functionality and application support Windows Mac Linux Features by modelsIncluded, Blank Not available Operating System CLX-330x Series CLX-330xFN Series Software CLX-330x Series CLX-330xFN Series Software SyncThru Admin Web Service SyncThru Web Service Network Interface 802.11b/g/n wireless LAN a Features CLX-330x Series CLX-330xFN Series Introduction Machine does not print Useful to know Chapter About this user’s guideGeneral icons Conventions Safety information Important safety symbolsOperating environment Operating method Installation / Moving Maintenance / Checking Supply usage Safety information Machine overview Accessories Front view CLX-330x Series / CLX-330xW Series CLX-330xFN Series / CLX-330xFW Series EXT Rear view Control panel overview Display screen WPSaPrint Screenb Scan to Back PowerWakeup Start ID Copy CLX-330xFN Series / CLX-330xFW Series Pause Clear PowerAddress Book Redial Machine Turn the switch on if the machine has a power switch Turning on the machineConnect the machine to the electricity supply first Windows Installing the driver locally Follow the instructions in the installation window Reinstalling the driver Menu Overview and Basic Setup Menu overview Accessing the menu Menu overview Menu overview Web Menu overview Networka TCP/IP IPv4 WirelessWi-Fi ON/OFFb Wi-Fi Directb Panel Machine’s basic settingsPress System Setup Machine Setup Select the option you want, then press OK Machine’s basic settings To change the size, you need to adjust the paper guides Media and trayTray overview Loading paper in the tray Media and tray Media and tray Printing on special media TypesPlain Thick Thin Card stock/ Custom-sized paper Labels Setting the paper size and type Press System Setup Paper Setup Paper Size or Paper TypePreprinted paper Using the output support On the scanner glass Preparing originalsLoading originals Media and tray Document input tray Document feeder Adjust the document feeder width guides to the paper size Printing Basic printing Canceling a print job Click Properties or Preferences Opening printing preferences Using help Using a favorite setting Eco printing Setting Eco mode on the control panel Eco options Setting eco mode on the driver Basic copy Changing the settings for each copyBasic copying Darkness Original ID card copying Reduced or enlarged copy Press Start Place Front Side and Press Start appears on the display Basic Scanning Basic scanning Basic faxing Preparing to faxSending a fax Sending a fax to multiple destinations Sending a fax manually Receiving a fax Adjusting the document settings Resolution Using USB memory device About USB memoryPlugging in a USB memory device Scanning to a USB memory device Scanning Tiff Tiff 6.0 Baseline Jpeg Jpeg Baseline Customizing Scan to USBTo print a document from a USB memory device Printing from a USB memory device Select File Manage Delete and press OK Deleting an image fileFormatting a USB memory device Managing USB memory Select Check Space Viewing the USB memory status Maintenance Ordering supplies and accessories Type Average yield a Part name Available supplies Available maintenance parts Storing the toner cartridge Handling instructionsToner cartridge usage Estimated cartridge life Redistributing toner Redistributing toner Replacing the toner cartridge Replacing the toner cartridge Replacing the waste toner container Replacing the waste toner container Replacing the imaging unit Replacing the imaging unit Monitoring the supplies life Select the option you want Press OK to save the selection Setting the toner low alert Cleaning the outside Cleaning the machine Cleaning the inside Cleaning the machine Cleaning the scan unit Wipe the surface of the scanner until it is clean and dry Tips for moving & storing your machine Troubleshooting Tips for avoiding paper jams Clearing original document jams Original paper jam in front of scanner Original paper jam inside of scanner Clearing original document jams Original paper jam in exit area of scanner Clearing paper jams TrayClick this link to open an animation about clearing a jam Clearing paper jams Inside the machine Exit area Clearing paper jams Clearing paper jams Color of the LED indicates the machines current status Understanding the status LED Understanding the status LED Paper Jam-related messages Understanding display messages Toner-related messages Understanding display messages Tray-related messages Network-related messagesMisc. messages Install TR Message Meaning Suggested solutions CalibratingInstall color toner Error error number Install Message Meaning Suggested solutions Prepare newTransfer Belt Error Message Meaning Suggested solutions Replace/Install Appendix General specifications Specifications Specifications Print media specifications Labels b US Folio, A4, JIS B5 Colored Refer to the PlainPre-printed Paper section Recycled Letter, Legal, Oficio System requirements Microsoft Windows Mac Linux Mac OS X 10.7Items Requirements Operating system Items Requirements Free HDD space GB 2 GB Network operating system Items Specifications Network interfaceWireless security Network environment Regulatory information Laser safety statement Ozone safety Power saver Mercury SafetyRecycling Applicable in countries with separate collection systems 2000m Call, 877 278 United States of America onlyFCC information to the user Radio frequency emissions Canadian radio interference regulations Federal Communications Commission FCCUnited States of America FCC Statement for Wireless LAN use Russia onlyGermany only Turkey only Thai only Canada onlyFax Branding Ringer Equivalence Number You should also know that Brown Live Important warningReplacing the Fitted Plug for UK Only Green and Yellow Earth Approvals and Certifications EC CertificationDeclaration of conformity European countries Wireless guidance Israel only Regulatory compliance statementsEU countries Regulatory information China only REV Copyright Advanced Advanced Using Samsung Easy Printer Manager 257 Software Installation Click Continue on the User Options Pane Installation for MacOpen the Applications folder Utilities Print Setup Utility Click Continue Or Print & Fax Reinstallation for Mac Installing the Unified Linux Driver Installation for Linux Reinstallation for Linux Using a Network- Connected Machine SyncThru Web Admin Service SyncThru Web ServiceSetIP wired network setup Setting IP address Wired network setupIPv4 configuration using SetIP Windows Printing a network configuration report 153 Open /opt/Samsung/mfp/share/utils IPv4 configuration using SetIP LinuxPreferences or Administrator Report Installing driver over the network Command- line Definition Description Silent installation Mode Mac Opens Printers and FaxesPrinters and Faxes folder Select HP Jetdirect Socket in Protocol Linux Install the Linux driver and add network printer Add a network printer From the control panel IPv6 configurationDHCPv6 address configuration Activating IPv6 Settings IPv6 address configurationFrom the SyncThru Web Service ID admin Password sec00000 Address must be enclosed in brackets Getting started Wireless network setupWireless network name and network password Understanding your network type Wi-Fi Direct setup Introducing wireless set up methodsWith Access Point Without Access Point From th computer Choosing your type Using the WPS buttonWireless OK WPS Setting Items to prepare Machines with a display screen Connecting in PBC mode Machines without a display screen Using the menu button Re-connecting to a networkDisconnecting from a network Canceling the connection process Setting Program Access point via USB cable recommendedSetup using Windows Press Network Wireless Wlan Settings Operation Mode Select Infrastructure Default machine. Click Next Ad hoc via USB cableFinish Operation Mode Select ad hoc Setup using Mac For the Dhcp methodFor the Static method Name Ssid of the access point you want to use and click Next Creating the ad hoc network in Mac Computer appears, click Continue Settings and click NextMachine has searched appears. Click Advanced Setting Read the license agreement and click Continue Using a network cable Machine when configuring the wireless networkQuit Using SyncThru Web Service IP setting using SetIP Program WindowsConfiguring the machine’s wireless network Printing a network configuration report Click Wireless Wizard You can also turn the Wi-Fi network on/off Turning the Wi-Fi network on/offSetting the Wi-Fi Direct for mobile printing Click Wireless Custom Enable Wi-Fi Direct Setting up Wi-Fi DirectWi-Fi Direct On/Off Select On to enable Select Network Wireless Wi-Fi Direct from the control panel Setting up the mobile device Problems during setup or driver installationTroubleshooting For Windows 7, select Control Panel Devices and Printers How to compare Click Configure Port.. button Other problems Wireless network setup Samsung MobilePrint Supported Mobile OSSupported devices Printing via AirPrint Setting up AirPrintYou can enable the IPP protocol or mDNS protocol AirPrint AirPrint Confirmation pop-up window appears Google Cloud PrintRegistering your Google account to the printer Click Register Tap Click here to Print Printing with Google Cloud PrintClick Finish printer registration Click Manage your printers Click the Print button Select Print with Google Cloud Print Useful Setting Menus Before you begin reading a chapter Document Type Print Layout 2-up or Layout 4-up Copy featureCopy Original Size Sets the image size Description Layout ID Copy Copy Setup Change Default Reduce/Enlarge Change Default Copy Collation Fax Fax Feature Sending setup Dial ModeTo change the menu options To change the menu options Press Fax Receiving setupAnother setup Drpd Mode Sets the machine to print a report with detailed Scan feature Scan setupScan Resets the USB scan setting to the printer’s out-of-box Machine setup System setup Pressing any button Sound / Volume Paper setup Address Book Report Maintenance Allows you to adjust the color setting such as contrast TCP/IP IPv4 Network setupPress Menu Network on the control panel Option Description Mdns You have to enable this option to use Mdns Special Features Altitude adjustment Key Assigned numbers, letters, or characters Entering various charactersEntering alphanumeric characters Keypad letters and numbers Editing speed dial numbers Setting up the fax address bookUsing speed dial numbers Registering a speed dial number Searching address book for an entry Press Cancel or Stop/Clear to return to ready modeEditing group dial numbers Registering a group dial number Printing address book Select Control Panel Devices and Printers Printing featuresChanging the default print settings Setting your machine as a default machine Printing to a file PRN Using advanced print features Understanding special printer features Poster Printing Booklet Printing Description Paper Options Use Double-sided Printing Manual Printing features Creating a new Overlay Printing Preferences window, click the Advanced tab Using a page overlayMac printing List box Printing on both sides of the paper Changing printer settingsPrinting a document Printing multiple pages on one sheet Linux printing Using help Printing files Printing from applications Open the Unified Driver Configurator Configuring Printer Properties Basic scanning method Scan features Select Scan Scan to PC Network PC on the control panel Select Scan to PC Settings menu Select the option you want and press OK Scanning begins Installing a WSD Printer DriverSettings Scanning to WSD Select Scan Scan to WSD on the control panel Scanning using the WSD featureScanning using the WIA driver Scanning from image editing program Scanning with Samsung Scan Assistant Click Devices Browse Devices on Menu bar Scanning from USB connected machineMac scanning Start Applications and click Image Capture Linux scanning Pane Select the scanner on the listPreview Pane Click Properties Editing an image with Image Manager Confirming a transmission Fax featuresAutomatic redialing Redialing the fax number Select Samsung Network PC Fax from the Print window Sending a fax in the computer Menu System Setup Report Schedule Jobs on Delaying a fax transmissionAre in ready mode and that a delayed fax is set Press Menu Fax Feature Delay Send on the control panel Canceling a reserved fax job Adding documents to a reserved faxSending a priority fax Forwarding a sent fax to another destination Forwarding a received faxPanel Changing the receive modes Receiving a fax in the computer Receiving faxes with an extension telephone Receiving manually in Tel modeReceiving in Answering Machine/Fax mode Press OK Press Cancel or Stop/Clear to return to ready mode Receiving faxes using Drpd mode Receiving in secure receiving modePress OK when Drpd appears and start over from step Receiving faxes in memory Fax Menu Fax Setup Auto Report On onPrinting received faxes Printing sent fax report automatically Useful Management Tools Easy Capture Manager Samsung Easy Color Manager Samsung AnyWeb Print Easy Eco Driver How to use SyncThru Web Service overview Using SyncThru Web ServiceLogging into SyncThru Web Service Accessing SyncThru Web Service Information tab Security tab Settings tabMaintenance tab Setting the system administrator’s information Your machine’s embedded website opens Using Samsung Easy Printer Manager Understanding Samsung Easy Printer ManagerTo open the program Advanced settings user interface overview Troubleshooting button This button opensTroubleshooting Guide when an error occurs Alert Settings Windows only Fax to PC SettingsDevice Settings Scan to PC Settings Information Using Samsung Easy Document CreatorUnderstanding Samsung Easy Document Creator Sections as described in the table that follows Send Fax Quick ScanSNS Upload Book Search Using featuresQuick Scanning Select to Save to Location, Send to E-mail, or Send to SNS Click Existing File to SNS Start Scanning to a Social Networking SiteConverting to an E-Book Click Scan to SNS Start Click Existing File to E-Book Start Sending a FaxPlug-ins Click Scan to E-Book Start Toner Level Samsung Printer Status overviewMachine status Icon Mean Description Close Using Samsung Printer StatusOrder Supplies User’s Guide Using the Linux Unified Driver Configurator Opening Unified Driver ConfiguratorIcon will automatically be created on your desktop Printers tab Printers configurationSwitches to Printers configuration Shows all of the installed machines Printer control buttons are, as follows Classes tab Switches to Ports configuration Ports configuration Troubleshooting Paper feeding problems Power and cable connecting problems Print Printing problems Slow Half the page is blank Machine selects printPaper source Print job is extremely Photos is not good Condition Possible cause Suggested solutionsPages print, but they are Blank Printing problems Printing quality problems Condition Suggested solutions Light or faded printPaper White Spots ConditionToner specks Dropouts Condition Suggested solutions Vertical lines Black or color backgroundToner smear Characters or pictures Background scatter Curl or wave Condition Suggested solutions Wrinkles or creases Back of printouts are dirtySolid color or black pages Condition Suggested solutions Loose toner Character voidsHorizontal stripes Condition Suggested solutions Curl Copying problems Message appears on your Scanning problemsCondition Suggested solutions Scanner does not work Unit scans very slowly Faxing problems You sent Machine dials a number Common Windows problems Operating system problems Common Mac problems Unexpected color Common Linux problemsCondition Suggested solutions Machine does not print Black Cannot open port device file Condition Suggested solutions Cannot scan via Gimp FrontError message appears when End Common PostScript problems Quick Guide for Windows 8 User Start Screen Desktop Screen Understanding the screen System requirements Operating Requirement recommended Free HDDSpace From the Desktop Screen From the Start Screen Read and accept The software End User License Agreement Address on Installing the driver over the network Installing the driver over the network Driver is automatically installed from the Windows Update Installing the driver over the wireless network Installing the driver over the wireless network Click Programs and Features Uninstalling the driver Using Samsung Printer Experience Understanding the Samsung Printer ExperiencePrinter Information Printing from Windows Basic printing Click the Print button to start the print job Cancelling a print jobOpening more settings Click More settings Basic Eco settingsLayout settings Paper settings Confidential Printing Scanning from Samsung Printer ExperienceScanning from Windows This option allows you to print with the given permission Find Samsung Printers Accessing management tools Installing accessories Select Device SettingsSearch for Devices and Printers Devices and Printers Troubleshooting Country/Region Customer Care Center Web Site Contact Samsung worldwide Cyprus Hong Kong Nicaragua Switzerland 802.11b/g/n Access point802.11 AppleTalk Control Panel DefaultCoverage Collation Duplex Dot Matrix PrinterDuty Cycle Fuser Unit EtherTalkEmulation Ethernet Mass storage device HDD GatewayGrayscale Halftone IPM ITU-T No chart Modem MAC address Originals NetWare PRN file PostScriptPrinter Driver Print Media Toner Cartridge Subnet Mask Watermark UNC Path WPA-PSK Index 240 J Driver reinstallation for USB cable connected Up printing Scanning with Samsung Scan Assitant Problems Windows Driver installation for Windows 8 USB cable